main became a protected branch on 2026-09-29, so the direct push that 37 of 39 runbooks instructed is REJECTED. The wording was merely stale before; it is now actively wrong, and it is the line an operator reads mid-incident. Every occurrence now describes the real path: push a branch, open a PR, merge once the gate is green -- that merge is the deploy. 35 files shared one identical block; flux-reconcile.md, README.md and plex-claim.md each said it their own way and were corrected individually. plex-claim.md is rewritten around the delivery loop and records that THE SERVER IS NOW CLAIMED (PlexOnlineToken present in /config), so PLEX_CLAIM is a permanent no-op and the page only applies after a /config wipe. Adds infra/plex/claim-ship.sh, which drives branch -> commit -> push -> PR -> gate -> merge -> reconcile -> pod roll -> verdict with a stopwatch. Three steps are easy to lose under time pressure and two are SILENT when skipped: --with-source (without it the Kustomization applies the previously-fetched revision), the mandatory rollout restart (only the ciphertext changes, so the pod template is byte-identical and nothing restarts itself), and the feat/ branch prefix (act_runner capacity is 1, and a prefix inside gate.yml's push trigger fires a redundant run that serialises ahead of the PR run). Drops the "~4-minute TTL" the page asserted in four places. It was uncited, and upstream pms-docker documents no expiry at all. The countdown on plex.tv/claim is the authority. Measured loop: ~2m45s. DECISIONS-LOG carries the PM handoff: both halves of the 2026-08-31 CI claim were false, the stale-.runner root cause, the four-deep Flux dependency cascade, and the correction that a skipped Gitea job reports success rather than hanging. Co-Authored-By: Claude Opus 5 (1M context) <[email protected]>
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cnpg-archiving — WAL archiving is stuck, or a Postgres cluster has no recoverability point
Alerts: CNPGWALArchiveBacklog (warning, 1h) and CNPGNoRecoverabilityPoint (warning, 6h)
File: platform/cnpg/alerts.yaml, group platform-health.cnpg
Expressions:
max by (namespace, pod) (cnpg_collector_pg_wal_archive_status{value="ready"}) > 0
max by (namespace, job) (cnpg_collector_first_recoverability_point) == 0
What this means here — and why it is an AVAILABILITY incident, not just a backup one
pg_wal/archive_status holds one marker per WAL segment: .ready = written but not yet archived,
.done = archived and safe to recycle. A healthy archiver drains .ready within seconds, so a
persistently non-zero ready count means barman-cloud-wal-archive is failing.
Two consequences, and the second one is the emergency:
- There is no continuous archive, so PITR is broken (R-IDP-05 / R-STATE-03).
archive_mode=onmeans Postgres will NOT recycle an unarchived WAL segment.pg_walgrows without bound until the data PVC fills and the postmaster PANICs.pg_walshares the data PVC on every Cluster here — nowalStorage:is configured on any of them — so there is no separate volume to absorb it.
This is measured, not theoretical. Prod ran from bootstrap to 2026-09-07 with
endpointURL: TBD-PROD-S3-BACKUP-ENDPOINT: all three Clusters at ContinuousArchiving=False with
barman-cloud-wal-archive: exit status 4 and firstRecoverabilityPoint: null, for 38+ hours, with no
alert of any kind — found by hand. On keycloak-db that was 17 unarchived segments / ~268 MiB on a
5 GiB PVC, growing ~6.8 MiB/h ≈ 29 days to disk-full (about 579 MiB already burned by 2026-09-07).
The rule recorded verbatim: "Never leave a placeholder here, and treat ContinuousArchiving=False on
this Cluster as an availability incident, not a backup one."
CNPGWALArchiveBacklog is "the one that would have caught the 2026-09-06 incident within the hour
instead of 38 hours later." > 0 with for: 1h — not a count threshold — because for requires the
condition at every evaluation for the full hour, so a write burst resets the timer while a genuinely
stuck archiver never returns to zero. A > 5 threshold would have delayed semaphore-db indefinitely:
its backlog sits at 3 because it writes almost nothing.
The two alerts are NOT the same statement
CNPGWALArchiveBacklog is about the mechanism and is per-pod (each instance has its own pg_wal
on its own PVC; a > 0 shape is safe per-pod, and pod names the instance to go look at).
CNPGNoRecoverabilityPoint is about DR coverage and is per-CLUSTER, grouped
by (namespace, job). That grouping is a fix, dated 2026-09-12: only the primary reads the backup
catalogue, so a replica reports a hard 0 forever. Grouped by pod, this == 0 fired permanently on
all six replicas while all three Clusters were healthy. Verified live:
old max by (namespace, pod) (...) == 0 → 6 series (keycloak-db-1/-3, nextcloud-db-1/-3,
semaphore-db-1/-3); new max by (namespace, job) (...) == 0 → empty — and not vacuously so:
forcing the metric to 0 for one primary yields exactly one series. job is the grouping label because
the metric carries no cnpg.io/cluster label; the operator creates one PodMonitor per Cluster, so
prometheus-operator derives job="<namespace>/<cluster>": keycloak/keycloak-db,
nextcloud-db/nextcloud-db, semaphore-db/semaphore-db. namespace alone happens to work today but
would let two Clusters in one namespace mask each other.
Practical note: if you see this alert firing on pods rather than per cluster, the per-cluster aggregation is not deployed on this cluster yet — check the deployed PrometheusRule before treating it as a real loss of DR.
Severity is warning on purpose. A database heading for disk-full deserves weeks of lead time, and
this repo has been burned by a permanently-firing critical (the VPNTunnelDown post-mortem). The
critical tier for this failure mode is PersistentVolumeAlmostFull, which fires only when the outage
is genuinely imminent.
Running the commands in this runbook
kubectl does not work on the operator workstation. The toolchain lives only in the pinned dev
container, and the host's k3s-oidc context hangs on a browser prompt once its token expires —
that hang is not the cluster being down. Every command below runs as:
infra/devcontainer/dev.sh run bash -c 'kubectl --context k3s-prod get nodes'
Always pass --context k3s-prod explicitly. dev.sh merges BOTH clusters into one kubeconfig and
picks a current-context per invocation, and that default has already changed once — it was k3s-dev
until dev was decommissioned on 2026-09-13, and is k3s-prod now. A command that names its context means
the same thing next month as it does today; one that relies on the default does not, and the failure is
silent (it answers confidently about the other cluster). CLUSTER=prod infra/devcontainer/dev.sh run kubectl ... selects it explicitly, and every invocation prints a banner naming the cluster it is about
to talk to — read it. Do not run two dev.sh invocations at once; they share one container and
interfere.
USE FULLY-QUALIFIED RESOURCE NAMES, ALWAYS. Three CRDs on this cluster register the kind Backup:
longhorn.io/v1beta2, postgresql.cnpg.io/v1 and velero.io/v1. The bare short name resolves to
Longhorn's, which holds zero objects — so kubectl get backup -A prints "No resources found" on
a cluster holding 6 Velero backups and 27 CNPG backups. Verified on prod 2026-09-13. Reading that as
"the backups are gone" and acting on it turns a false negative into real data loss. Write
backups.velero.io, backups.postgresql.cnpg.io, clusters.postgresql.cnpg.io,
settings.longhorn.io, volumes.longhorn.io, nodes.longhorn.io.
Mutating kubectl (apply, patch, annotate, rollout) and flux reconcile are blocked for
agents here: every durable change goes through git. main is a protected branch — a direct push
is rejected. A change lands by pushing a branch, opening a PR, and merging it once the gate is
green; that merge is the deploy. Where this runbook gives a mutating command it is for an operator,
and it says so.
First commands
The three Clusters' archiving and recoverability status — the single most informative command:
infra/devcontainer/dev.sh run bash -c \
'kubectl --context k3s-prod get clusters.postgresql.cnpg.io -A \
-o custom-columns=NS:.metadata.namespace,NAME:.metadata.name,READY:.status.readyInstances,PRIMARY:.status.currentPrimary,ARCHIVING:.status.conditions[?\(@.type==\"ContinuousArchiving\"\)].status,LASTBACKUP:.status.conditions[?\(@.type==\"LastBackupSucceeded\"\)].status,FIRSTPITR:.status.firstRecoverabilityPoint'
The archiver's actual error text — exit status 4 and its cause live here:
infra/devcontainer/dev.sh run bash -c \
'kubectl --context k3s-prod -n keycloak logs keycloak-db-2 -c postgres --tail=200 2>&1 | grep -i archive | tail -30'
The backlog on disk, per instance:
infra/devcontainer/dev.sh run bash -c \
'kubectl --context k3s-prod -n keycloak exec keycloak-db-2 -c postgres -- bash -c \
"ls /var/lib/postgresql/data/pgdata/pg_wal/archive_status | grep -c ready; du -sh /var/lib/postgresql/data/pgdata/pg_wal; df -h /var/lib/postgresql/data"'
The backups that exist — fully-qualified, or you will be told there are none:
infra/devcontainer/dev.sh run bash -c \
'kubectl --context k3s-prod get backups.postgresql.cnpg.io -A; echo; \
kubectl --context k3s-prod get scheduledbackups.postgresql.cnpg.io -A'
kubectl get backup -A prints "No resources found" on this cluster even with 27 CNPG backups present:
three CRDs register the kind Backup (longhorn.io, postgresql.cnpg.io, velero.io) and the short
name resolves to Longhorn's, which holds zero. Verified on prod 2026-09-13. Never decide a recovery
action from the short name.
The object-store configuration, which is where the fault usually is:
infra/devcontainer/dev.sh run bash -c \
'kubectl --context k3s-prod get clusters.postgresql.cnpg.io -n keycloak keycloak-db -o yaml | sed -n "/backup:/,/^ [a-z]/p"'
grep -nE "CNPG_BACKUP_PATH|S3_BACKUP_ENDPOINT|S3_BACKUP_REGION|BACKUP_CREDENTIALS_SUFFIX" clusters/base/cluster-vars.yaml clusters/prod/kustomization.yaml
Likely causes, most likely first
1. A wrong or placeholder object-store endpoint / path / credential
The recorded cause of the 38-hour incident: prod ran with endpointURL: TBD-PROD-S3-BACKUP-ENDPOINT. The placeholder was deliberately loud because "base defaults are the
DEV values, so an OMITTED op means prod silently inherits a dev address — far worse than a failed
apply". Live prod values to expect: CNPG_BACKUP_PATH = s3://k3s-prod-backup/barman,
S3_BACKUP_ENDPOINT = https://7ce452a1b3d6c86daf2c020edcb82d37.r2.cloudflarestorage.com,
S3_BACKUP_REGION = auto, BACKUP_CREDENTIALS_SUFFIX = -prod, retention 30d, WAL compression gzip,
maxParallel: 2. Remediation: fix it in git and push; Flux applies and the archiver drains on its own.
2. R2-specific S3 incompatibilities
Cloudflare R2 rejects things MinIO tolerates. The two that are mandatory elsewhere in this platform and
worth checking here: region must be exactly auto, and AWS-SDK checksum headers are rejected with
HTTP 400 InvalidArgument. See /runbooks/backup-failure for the full R2 story, including the Velero
plugin's x-amz-tagging NotImplemented failure.
3. Credentials expired or mis-scoped
A SOPS-encrypted Secret selected by BACKUP_CREDENTIALS_SUFFIX. Standing rule from the OIDC incident:
non-secret, environment-specific values must NOT live inside an encrypted Secret — ${BASE_DOMAIN}
substitution can never reach inside one. Keep endpoints and paths in cluster-vars, tokens in the Secret.
4. Egress is blocked
Default-deny is the baseline. The database namespaces need outbound HTTPS to R2. Cross-read
/runbooks/denied-flows.
5. A fresh Cluster that has not made its first base backup
firstRecoverabilityPoint reads null until the first base backup lands; the for: 6h exists exactly to
keep a legitimate cold start quiet. Base backups are staggered: keycloak 01:00, nextcloud 02:00,
semaphore 04:00 (Velero at 03:00). If a Cluster is hours old, wait.
6. Scaling out made it worse
Noted honestly: scaling a Cluster while archive_mode=on with a failing archive_command
multiplies the disk-full clock. Do not add instances as a remedy here.
When to escalate or stop
- Treat
ContinuousArchiving=Falseas an availability incident with a countdown. Compute the runway: free bytes on the data PVC ÷ WAL growth rate. At ~6.8 MiB/h on a 5 GiB PVC that is weeks; on a busier database it is days. - NEVER delete WAL segments by hand. It destroys the database. This is the one irreversible mistake available in this runbook.
- Do not delete the
.readymarker files. Same outcome. - Do not expand the PVC and stop there. It buys time and hides the fault.
- Do not scale the Cluster while archiving is failing.
- Verify before any restore that
firstRecoverabilityPointis non-null andbackups.postgresql.cnpg.ioshows completed backups. Prod's healthy state on 2026-09-13 was: all three ClustersContinuousArchiving=True,LastBackupSucceeded=True,firstRecoverabilityPoint2026-09-07, 27 backups (9 per cluster) completing daily, with one historical failure (semaphore-db-daily-20260905130918). That is what "good" looks like. - Escalate to the operator for credential or endpoint changes, and for any restore.
Source of truth: runbooks/cnpg-archiving.md. Index: /runbooks/
Records: platform/cnpg/alerts.yaml header (the 2026-09-06 incident, the measured fill rate, and the
2026-09-12 aggregation-scope fix with its live promtool proof);
platform/keycloak/postgres-cluster.yaml; commit 32d6766 (the R2 decision).