main became a protected branch on 2026-09-29, so the direct push that 37 of 39 runbooks instructed is REJECTED. The wording was merely stale before; it is now actively wrong, and it is the line an operator reads mid-incident. Every occurrence now describes the real path: push a branch, open a PR, merge once the gate is green -- that merge is the deploy. 35 files shared one identical block; flux-reconcile.md, README.md and plex-claim.md each said it their own way and were corrected individually. plex-claim.md is rewritten around the delivery loop and records that THE SERVER IS NOW CLAIMED (PlexOnlineToken present in /config), so PLEX_CLAIM is a permanent no-op and the page only applies after a /config wipe. Adds infra/plex/claim-ship.sh, which drives branch -> commit -> push -> PR -> gate -> merge -> reconcile -> pod roll -> verdict with a stopwatch. Three steps are easy to lose under time pressure and two are SILENT when skipped: --with-source (without it the Kustomization applies the previously-fetched revision), the mandatory rollout restart (only the ciphertext changes, so the pod template is byte-identical and nothing restarts itself), and the feat/ branch prefix (act_runner capacity is 1, and a prefix inside gate.yml's push trigger fires a redundant run that serialises ahead of the PR run). Drops the "~4-minute TTL" the page asserted in four places. It was uncited, and upstream pms-docker documents no expiry at all. The countdown on plex.tv/claim is the authority. Measured loop: ~2m45s. DECISIONS-LOG carries the PM handoff: both halves of the 2026-08-31 CI claim were false, the stale-.runner root cause, the four-deep Flux dependency cascade, and the correction that a skipped Gitea job reports success rather than hanging. Co-Authored-By: Claude Opus 5 (1M context) <[email protected]>
10 KiB
cnpg-backup-missed — No recent CNPG base backup for a Postgres cluster
Alert: CNPGNoRecentBaseBackup (warning, 2h)
File: platform/cnpg/alerts.yaml, group platform-health.cnpg
Expression:
(time() - max by (namespace, job) (cnpg_collector_last_available_backup_timestamp)) > (36 * 3600)
and max by (namespace, job) (cnpg_collector_last_available_backup_timestamp) > 0
What this means here
The newest completed base backup for one Postgres cluster is over 36 hours old — one missed daily run
plus slack. The daily ScheduledBackup has silently stopped producing backups, so the PITR window is
ageing out against the 30d retention policy.
Nothing else covers this. The Velero rules in platform/monitoring/alerts.yaml watch Velero's own
schedules, and Velero does not back up these databases — CNPG owns their DR path, because a Velero
PVC snapshot of a live Postgres is not a backup. So /runbooks/backup-missed being clear says nothing
about the databases, and vice versa.
The three Clusters and their staggered base-backup times: keycloak 01:00, nextcloud 02:00, semaphore 04:00 (Velero's own daily runs at 03:00, deliberately between them).
Two expression details that matter when you read the alert
The > 0 guard is load-bearing. A cluster that has never had a backup reports 0, and
time() - 0 is about 57 years — always true. Without the guard this rule would double-notify with
CNPGNoRecoverabilityPoint, which is the correct alert for "never had a backup". So this rule means
specifically: this cluster has had at least one backup, and the newest one is stale.
It is aggregated by (namespace, job), not by (namespace, pod) — fixed 2026-09-12 alongside
CNPGNoRecoverabilityPoint. cnpg_collector_last_available_backup_timestamp has the same primary-only
defect: measured on prod the same day, keycloak-db-2 = 3.1h old, nextcloud-db-2 = 2.1h,
semaphore-db-2 = 0.1h, and all six replicas = 0, i.e. time() - 0 ≈ 56.7 years. Unlike its
sibling this rule was not firing — because the > 0 guard was the single thing standing between it and
six more permanent false positives, which is far too thin a margin for a DR alarm. Aggregating pod away
removes the dependence: max picks the primary's timestamp as the cluster's answer (a demoted primary
drops to 0 and can never win the max; a fresher backup always beats a staler one).
job is the grouping label because the metric carries no cnpg.io/cluster label — the operator
creates one PodMonitor per Cluster, so prometheus-operator derives job="<namespace>/<cluster>":
keycloak/keycloak-db, nextcloud-db/nextcloud-db, semaphore-db/semaphore-db.
Severity is warning on purpose — this repo has been burned by a permanently-firing critical
(the VPNTunnelDown post-mortem), and "noise on a DR alarm is worse than no alarm at all".
Running the commands in this runbook
kubectl does not work on the operator workstation. The toolchain lives only in the pinned dev
container, and the host's k3s-oidc context hangs on a browser prompt once its token expires —
that hang is not the cluster being down. Every command below runs as:
infra/devcontainer/dev.sh run bash -c 'kubectl --context k3s-prod get nodes'
Always pass --context k3s-prod explicitly. dev.sh merges BOTH clusters into one kubeconfig and
picks a current-context per invocation, and that default has already changed once — it was k3s-dev
until dev was decommissioned on 2026-09-13, and is k3s-prod now. A command that names its context means
the same thing next month as it does today; one that relies on the default does not, and the failure is
silent (it answers confidently about the other cluster). CLUSTER=prod infra/devcontainer/dev.sh run kubectl ... selects it explicitly, and every invocation prints a banner naming the cluster it is about
to talk to — read it. Do not run two dev.sh invocations at once; they share one container and
interfere.
USE FULLY-QUALIFIED RESOURCE NAMES, ALWAYS. Three CRDs on this cluster register the kind Backup:
longhorn.io/v1beta2, postgresql.cnpg.io/v1 and velero.io/v1. The bare short name resolves to
Longhorn's, which holds zero objects — so kubectl get backup -A prints "No resources found" on
a cluster holding 6 Velero backups and 27 CNPG backups. Verified on prod 2026-09-13. Reading that as
"the backups are gone" and acting on it turns a false negative into real data loss. Write
backups.velero.io, backups.postgresql.cnpg.io, clusters.postgresql.cnpg.io,
settings.longhorn.io, volumes.longhorn.io, nodes.longhorn.io.
Mutating kubectl (apply, patch, annotate, rollout) and flux reconcile are blocked for
agents here: every durable change goes through git. main is a protected branch — a direct push
is rejected. A change lands by pushing a branch, opening a PR, and merging it once the gate is
green; that merge is the deploy. Where this runbook gives a mutating command it is for an operator,
and it says so.
First commands
Fully-qualified names, always. kubectl get backup -A prints "No resources found" on this
cluster even with 27 CNPG backups present: three CRDs register the kind Backup
(longhorn.io/v1beta2, postgresql.cnpg.io/v1, velero.io/v1) and the bare short name resolves to
Longhorn's, which holds zero objects. Verified on prod 2026-09-13. Concluding "the backups are gone"
from that and acting on it is how a CLI quirk becomes data loss.
infra/devcontainer/dev.sh run bash -c \
'kubectl --context k3s-prod get backups.postgresql.cnpg.io -A \
-o custom-columns=NS:.metadata.namespace,NAME:.metadata.name,CLUSTER:.spec.cluster.name,PHASE:.status.phase,START:.status.startedAt,STOP:.status.stoppedAt --sort-by=.metadata.creationTimestamp | tail -20'
Are the schedules there and enabled?
infra/devcontainer/dev.sh run bash -c \
'kubectl --context k3s-prod get scheduledbackups.postgresql.cnpg.io -A \
-o custom-columns=NS:.metadata.namespace,NAME:.metadata.name,SCHEDULE:.spec.schedule,SUSPEND:.spec.suspend,CLUSTER:.spec.cluster.name,LAST:.status.lastScheduleTime'
The Cluster's own verdict (and the condition that tells you whether archiving is also broken):
infra/devcontainer/dev.sh run bash -c \
'kubectl --context k3s-prod get clusters.postgresql.cnpg.io -A \
-o custom-columns=NS:.metadata.namespace,NAME:.metadata.name,PRIMARY:.status.currentPrimary,ARCHIVING:.status.conditions[?\(@.type==\"ContinuousArchiving\"\)].status,LASTBACKUP:.status.conditions[?\(@.type==\"LastBackupSucceeded\"\)].status,FIRSTPITR:.status.firstRecoverabilityPoint'
Why the last attempt failed — the barman error is in the primary's logs:
infra/devcontainer/dev.sh run bash -c \
'kubectl --context k3s-prod -n keycloak logs keycloak-db-2 -c postgres --tail=200 2>&1 | grep -iE "barman|backup|archive" | tail -30; echo ====; \
kubectl --context k3s-prod -n cnpg-system logs deploy/cnpg-controller-manager --tail=120 2>&1 | grep -iE "backup|error" | tail -20'
Likely causes, most likely first
1. The ScheduledBackup is suspended, missing, or unapplied
Check spec.suspend, and whether the object exists at all for that Cluster. A ScheduledBackup that was
never applied is the "looks done, is absent" failure class this repo keeps finding; verify the Flux tier
that owns it is Ready (/runbooks/flux-reconcile) and not suspended (/runbooks/flux-suspended).
2. The object store is rejecting the write
Same root cause family as /runbooks/cnpg-archiving: endpoint, path, region or credentials. Live prod
values to expect are CNPG_BACKUP_PATH = s3://k3s-prod-backup/barman,
S3_BACKUP_ENDPOINT = https://7ce452a1b3d6c86daf2c020edcb82d37.r2.cloudflarestorage.com,
S3_BACKUP_REGION = auto, BACKUP_CREDENTIALS_SUFFIX = -prod. If ContinuousArchiving is also
False, fix that first — a cluster whose archiver is broken has a disk-full countdown running, which is
more urgent than a stale base backup.
3. A failed run that nobody noticed
There is precedent: one historical failure, semaphore-db-daily-20260905130918. A single failed run does
not clear itself; the next night's run should. If two consecutive nights fail, the cause is
configuration, not luck.
4. The primary changed and the new primary cannot write
The backup catalogue is the primary's job. After a switchover, a credential or path problem scoped to
one instance shows up here. Check which pod is currentPrimary and read that pod's logs, not another's.
5. Node or storage trouble during the backup window
Base backups are I/O-heavy and run at 01:00-04:00 alongside Velero. Cross-read /runbooks/node-io.
6. The metric is missing, not the backup
If cnpg_collector_last_available_backup_timestamp has no series, the rule cannot fire. Note that a
related blind spot is real and separate: the CNPG SQL exporter can fail while up stays 1 — see
/runbooks/cnpg-exporter.
When to escalate or stop
- A stale base backup narrows, but does not eliminate, recoverability — provided WAL archiving is
healthy, PITR still works from the older base. That is why this is a warning. If both this and
CNPGNoRecoverabilityPoint/CNPGWALArchiveBacklogare lit, DR for that database is effectively gone: escalate. - Never delete WAL,
.readymarkers, or anything under a Postgres data directory. - Do not delete old CNPG Backup objects to tidy up. Retention is
30dand the operator manages it; deleting a Backup object can orphan objects in R2. - Do not trigger a base backup as a reflex on a cluster whose archiver is failing — it adds write load to a volume that may already be filling.
- Be honest about restore: the CNPG restore path from R2 has not been rehearsed on this cluster
(
dr-restoreis authored and never executed). Free R2 egress makes a rehearsal cheap; it is outstanding. A restore is an operator operation.
Source of truth: runbooks/cnpg-backup-missed.md. Index: /runbooks/
Records: platform/cnpg/alerts.yaml (the 2026-09-12 aggregation-scope fix with its live measurements,
the > 0 guard rationale, and the staggered schedule).