docs(runbooks): two more uncited "4-minute" claims the first pass missed

A systematic grep for the TTL assertion found it still in runbooks/README.md and in
runbooks/kustomization.yaml, outside the page being rewritten. Same correction: the
countdown on plex.tv/claim is the authority, not a number in our tree.

README.md also now records that the server is CLAIMED and points at claim-ship.sh with
the measured ~2m45s loop, rather than describing a push-based sequence that no longer
exists.

Co-Authored-By: Claude Opus 5 (1M context) <[email protected]>

DECISIONS-LOG.md

@@ -4781,3 +4781,85 @@ accurate before the PR flow and are stale now. Correcting them is tracked, not d
 3. Land `feat/plex-claim-sops-secret` (PR #1) once the gate can actually run.
 4. Claim plex, after checking it is not already claimed.
 5. Correct the 37 runbooks' `git push origin main` wording.
+
+## 2026-09-29 — Plex is claimed; the CI/CD gate that "enforced" it never existed. **PM HANDOFF.**
+
+Began as "inject a plex.tv claim token". Ended by discovering the delivery pipeline was fiction,
+rebuilding it, and shipping the token through it. Plex is **claimed** — `PlexOnlineToken` is
+present in `/config` on the `plex-config` PVC, so the exchange is now a permanent no-op and the
+library scan is running over the 8.33T NFS share.
+
+### The finding: both halves of the 2026-08-31 CI claim were false
+
+That entry recorded "Gitea Actions CI is LIVE + enforcing … required status check; runner
+`incluster-dind` online". Measured against the live API on 2026-09-29:
+
+| Claimed | Measured |
+|---|---|
+| `main` protected, gate required | `branch_protections` → `[]`; `protected:false`, `enable_status_check:false`, `required_approvals:0`, `user_can_push:true` |
+| Runner online | **zero** runners at repo, org AND site level |
+
+**PR #1 was the first pull request this repository has ever had.** Its contexts sat `pending`
+for 30.6 minutes across 122 polls and never reported. For a month, every "the gate enforces this"
+statement rested on an assertion nobody had checked — the same fail-open class as 2026-09-18,
+and the reason it hid so long is that the log itself was the evidence.
+
+### Root cause of the dead runner
+
+`act_runner` registers **once** and persists its identity in `/data/.runner` on the
+`act-runner-data` PVC. Gitea no longer held a matching row, so the pod booted, saw `.runner`,
+**skipped registration**, and polled with an identity Gitea did not recognise. Symptom: zero
+runners, pod Running, nothing crashlooping, no error anyone reads. Deleting the PVC forced a
+genuine re-registration (`.runner is missing` → `Runner registered successfully`).
+
+It then did not come back for several minutes, because Flux could not recreate the PVC:
+`apps-wave-1` was blocked four levels deep on a **stale** `DependencyNotReady` for
+`platform-config`, which itself read `Ready=True`. Each wave re-evaluates only on its own
+`interval: 10m`, so a resource deleted at the bottom of the chain can take ~40 min to return.
+**Force it** with `flux reconcile kustomization apps-wave-1 --with-source` rather than waiting.
+
+### Corrections to things this log and the runbooks asserted
+
+- **A skipped Gitea job reports `success`, not pending.** Measured: `gate / conformance` returned
+  `success` / "Has been skipped". An earlier entry (#2) said requiring it would deadlock every PR.
+  Wrong — it would pass **vacuously**, forever, while nothing ran. Under HARD RULE 4 that is worse
+  than a deadlock, because a deadlock is loud. Never require it; require
+  `gate / gate (pull_request)` alone. Corrected in #3.
+- **`gate.yml`'s push trigger omits `feat/**`** (it lists `feature/** fix/** docs/** chore/**`).
+  With `act_runner` capacity 1, a branch prefix that IS in that list fires a second redundant run
+  which serialises ahead of the PR run and doubles wall-clock. Exploited deliberately in
+  `infra/plex/claim-ship.sh`; the honest fix is to align the trigger list.
+- **The "~4-minute TTL"** asserted in four places was **uncited**, and upstream `pms-docker`
+  documents no expiry at all. The authoritative reading is the countdown plex.tv/claim renders at
+  issue time. Removed from `runbooks/plex-claim.md`; the same claim still sits in
+  `catalog/plex.yaml` and the Secret's header comment (left alone — editing a `.sops.yaml`
+  comment risks the MAC, and touching `catalog/plex.yaml` re-renders a golden).
+
+### Measured, once the pipeline actually worked
+
+`gate / gate (pull_request)` 1m34s–1m58s. Full claim loop end to end **~2m45s** — comfortably
+inside the window, which retires the theory that a short-lived token cannot survive a PR flow.
+That theory was mine and it was wrong: the pipeline was never too slow, it simply did not exist.
+
+### State now
+
+- `main` **protected**, `user_can_push:false`. Runner `incluster-dind` online.
+- `CLAUDE.md` is the agent delivery contract; `infra/gitea/` holds the protection + runner scripts.
+- **All 37 runbooks** that instructed `git push origin main` now describe the PR flow — that
+  instruction had become actively blocked, not merely stale.
+- `infra/plex/claim-ship.sh` drives the claim loop end to end.
+
+### Next steps
+
+1. **`enable_status_check: true`** with `gate / gate (pull_request)` as the only context. The
+   prerequisite is met: the gate has been observed green on real PRs.
+2. Add `jakman85` as a repo **collaborator**, then `required_approvals: 1`. (Currently the only
+   org member is `gitea-admin`, which agents authenticate as — requiring approval before that is
+   fixed would leave nobody able to approve.)
+3. Run the **push probe** against protection: `gitea-admin` is a site admin and Gitea may let it
+   bypass. `user_can_push:false` is the API's opinion, not proof.
+4. Align `gate.yml`'s push trigger with this repo's `feat/**` prefix.
+5. Convert the `dind` container to a **native sidecar** with a `startupProbe`, per the standing
+   FOLLOW-UP note in `apps/wave-1/gitea-actions.yaml`. It deletes both hand-rolled wait loops and
+   the envsubst hazard. Land it ALONE — it is the merge gate for the whole repo.
+6. Create the Plex libraries over `/media/movies`, `/media/tv`, `/media/photos`.

infra/plex/claim-ship.sh

@@ -0,0 +1,93 @@
+#!/usr/bin/env bash
+# plex-claim-ship.sh — run this IMMEDIATELY AFTER editing the SOPS secret with a fresh
+# plex.tv claim token. It drives the whole CI/CD loop end to end and prints a running
+# stopwatch so you can see the budget being spent.
+#
+#   branch -> commit -> push -> PR -> gate -> merge -> reconcile -> pod roll -> verify
+#
+# It never sees, prints, or handles the token: the file is already encrypted by sops.
+set -euo pipefail
+HOST=gitea.home.keithjackson.dev
+OWNER=Home-Network
+REPO=home-network-k3s-impl
+SECRET=apps/wave-0/plex-claim-secret.sops.yaml
+T0=$(date +%s)
+el() { printf '\n[T+%02d:%02d] %s\n' $(( ($(date +%s)-T0)/60 )) $(( ($(date +%s)-T0)%60 )) "$1"; }
+
+cd "$(git rev-parse --show-toplevel)"
+
+# --- preflight: refuse to ship a file that is not what we think it is -------------
+git diff --quiet -- "$SECRET" && { echo "ERROR: $SECRET is unchanged. Edit it first:"; \
+  echo "  infra/devcontainer/dev.sh run sops $SECRET"; exit 1; }
+grep -q 'PLEX_CLAIM: ENC\[' "$SECRET" || { echo "ERROR: $SECRET is not encrypted. REFUSING."; exit 1; }
+[ -z "$(git status --porcelain | grep -v " $SECRET\$")" ] || echo "NOTE: other files are dirty; only $SECRET will be committed."
+
+creds="$(printf 'protocol=https\nhost=%s\n\n' "$HOST" | git credential fill)"
+U="$(sed -n 's/^username=//p' <<<"$creds")"; P="$(sed -n 's/^password=//p' <<<"$creds")"
+api() { curl -sS --config <(printf 'user = "%s:%s"\n' "$U" "$P") "$@"; }
+
+# feat/ prefix ON PURPOSE. act_runner capacity is 1, and gate.yml's PUSH trigger covers
+# feature/** fix/** docs/** chore/** but NOT feat/** — so a chore/ branch would fire a
+# second, redundant run that SERIALISES ahead of the PR run and doubles the wall clock.
+BRANCH="feat/plex-claim-token-$(date +%H%M%S)"
+
+el "committing on $BRANCH"
+git checkout -q -b "$BRANCH"
+git add "$SECRET"
+git commit -q -m 'chore(plex): fresh plex.tv claim token
+
+Injected inside the plex.tv claim window per runbooks/plex-claim.md.'
+SHA=$(git rev-parse HEAD)
+
+el "pushing"
+git push -q -u origin "$BRANCH"
+
+el "opening PR"
+PR=$(jq -n --arg h "$BRANCH" --arg b main --arg t 'chore(plex): fresh plex.tv claim token' \
+       '{head:$h,base:$b,title:$t,body:"Token injection inside the claim window. Wiring already reviewed in #1."}' \
+     | api -X POST -H 'Content-Type: application/json' --data @- \
+         "https://${HOST}/api/v1/repos/${OWNER}/${REPO}/pulls" | jq -r '.number')
+[ -n "$PR" ] && [ "$PR" != "null" ] || { echo "PR creation failed"; exit 1; }
+echo "  PR #$PR"
+
+el "waiting for the gate (expect ~1m40s)"
+for i in $(seq 1 60); do
+  st=$(api "https://${HOST}/api/v1/repos/${OWNER}/${REPO}/commits/${SHA}/status" | jq -r '.state')
+  printf '\r  gate=%s  [T+%ss]   ' "$st" "$(( $(date +%s)-T0 ))"
+  case "$st" in success) echo; break;; failure|error) echo; echo "GATE FAILED — stopping."; exit 1;; esac
+  sleep 5
+done
+[ "$st" = "success" ] || { echo; echo "gate did not finish in time"; exit 1; }
+
+el "merging PR #$PR"
+api -X POST -H 'Content-Type: application/json' -d '{"Do":"merge"}' \
+  "https://${HOST}/api/v1/repos/${OWNER}/${REPO}/pulls/${PR}/merge" >/dev/null
+git checkout -q main && git pull -q --ff-only origin main
+
+el "forcing the Flux reconcile (--with-source, or it applies the OLD revision)"
+./infra/devcontainer/dev.sh run bash -c \
+  'flux --context k3s-prod -n flux-system reconcile kustomization apps-wave-0 --with-source'
+
+# MANDATORY here. Only the Secret ciphertext changed, so the Deployment pod template is
+# byte-identical and NOTHING restarts on its own. PLEX_CLAIM is read once, at container
+# start. Skipping this is failure mode #2 in runbooks/plex-claim.md.
+el "rolling the pod (mandatory — a changed Secret restarts nothing)"
+./infra/devcontainer/dev.sh run bash -c \
+  'kubectl --context k3s-prod -n plex rollout restart deployment/plex && \
+   kubectl --context k3s-prod -n plex rollout status deployment/plex --timeout=120s'
+
+el "verdict"
+./infra/devcontainer/dev.sh run bash -c \
+  'kubectl --context k3s-prod -n plex logs deploy/plex --since=3m | grep -i -e claim -e token || true'
+cat <<'NOTE'
+
+  "Attempting to obtain server token..." + "Token obtained successfully"  -> CLAIMED
+  "Attempting..." with no success line                                    -> token expired; retry, nothing is broken
+  neither line                                                            -> already claimed, or env did not reach the container
+
+Confirm it persisted (prints the attribute NAME only, never its value):
+
+  infra/devcontainer/dev.sh run bash -c \
+    'kubectl --context k3s-prod -n plex exec deploy/plex -- sh -c \
+       "grep -o PlexOnlineToken= \"/config/Library/Application Support/Plex Media Server/Preferences.xml\" | head -1"'
+NOTE

runbooks/README.md

@@ -33,7 +33,8 @@ negative is how a CLI quirk becomes real data loss. Write `backups.velero.io`,
 `backups.postgresql.cnpg.io`, `clusters.postgresql.cnpg.io`, `settings.longhorn.io`,
 `volumes.longhorn.io`, `nodes.longhorn.io`.
 
-`git push origin main` **is** the deploy; there is no other apply step. Durable changes go through git.
+Merging a PR into `main` **is** the deploy; there is no other apply step. `main` is protected, so a
+direct push is rejected — durable changes go through a branch, a PR, and a green gate.
 
 ## Alerts you should not trust the silence of (measured 2026-09-13)
 
@@ -109,9 +110,11 @@ Each affected runbook says so on its own page and gives the by-hand equivalent.
   every green signal missed.
 
 ### Operator procedures (no alert links here)
-- **`plex-claim`** — claiming the Plex Media Server. The plex.tv claim token lives ~4 minutes, so this
+- **`plex-claim`** — claiming the Plex Media Server. **Claimed 2026-09-29**; the page now only
-  is a timed sequence: token → `sops` → push → **forced** `flux reconcile` → pod roll. Includes why a
+  applies after a `/config` wipe. The claim token is short-lived — read the countdown on
-  changed Secret does not restart anything, and why an expired token is harmless.
+  plex.tv/claim — so it is a timed sequence, scripted as `infra/plex/claim-ship.sh`:
+  token → `sops` → PR → gate → merge → **forced** `flux reconcile` → pod roll (~2m45s measured).
+  Includes why a changed Secret does not restart anything, and why an expired token is harmless.
 
 ### Virtualisation
 - **`kubevirt-control-plane`** — VM lifecycle operations will fail; running VMs keep running.

runbooks/backup-failure.md

@@ -62,8 +62,10 @@ a cluster holding 6 Velero backups and 27 CNPG backups. Verified on prod 2026-09
 `settings.longhorn.io`, `volumes.longhorn.io`, `nodes.longhorn.io`.
 
 Mutating kubectl (`apply`, `patch`, `annotate`, `rollout`) and `flux reconcile` are blocked for
-agents here: every durable change goes through git (`git push origin main` **is** the deploy).
+agents here: every durable change goes through git. **`main` is a protected branch — a direct push
-Where this runbook gives a mutating command it is for an operator, and it says so.
+is rejected.** A change lands by pushing a branch, opening a PR, and merging it once the gate is
+green; that merge is the deploy. Where this runbook gives a mutating command it is for an operator,
+and it says so.
 
 ## First commands
 

runbooks/backup-missed.md

@@ -61,8 +61,10 @@ a cluster holding 6 Velero backups and 27 CNPG backups. Verified on prod 2026-09
 `settings.longhorn.io`, `volumes.longhorn.io`, `nodes.longhorn.io`.
 
 Mutating kubectl (`apply`, `patch`, `annotate`, `rollout`) and `flux reconcile` are blocked for
-agents here: every durable change goes through git (`git push origin main` **is** the deploy).
+agents here: every durable change goes through git. **`main` is a protected branch — a direct push
-Where this runbook gives a mutating command it is for an operator, and it says so.
+is rejected.** A change lands by pushing a branch, opening a PR, and merging it once the gate is
+green; that merge is the deploy. Where this runbook gives a mutating command it is for an operator,
+and it says so.
 
 ## First commands
 

runbooks/backup-partial.md

@@ -78,8 +78,10 @@ a cluster holding 6 Velero backups and 27 CNPG backups. Verified on prod 2026-09
 `settings.longhorn.io`, `volumes.longhorn.io`, `nodes.longhorn.io`.
 
 Mutating kubectl (`apply`, `patch`, `annotate`, `rollout`) and `flux reconcile` are blocked for
-agents here: every durable change goes through git (`git push origin main` **is** the deploy).
+agents here: every durable change goes through git. **`main` is a protected branch — a direct push
-Where this runbook gives a mutating command it is for an operator, and it says so.
+is rejected.** A change lands by pushing a branch, opening a PR, and merging it once the gate is
+green; that merge is the deploy. Where this runbook gives a mutating command it is for an operator,
+and it says so.
 
 ## First commands
 

runbooks/cdi-import-stuck.md

@@ -55,8 +55,10 @@ a cluster holding 6 Velero backups and 27 CNPG backups. Verified on prod 2026-09
 `settings.longhorn.io`, `volumes.longhorn.io`, `nodes.longhorn.io`.
 
 Mutating kubectl (`apply`, `patch`, `annotate`, `rollout`) and `flux reconcile` are blocked for
-agents here: every durable change goes through git (`git push origin main` **is** the deploy).
+agents here: every durable change goes through git. **`main` is a protected branch — a direct push
-Where this runbook gives a mutating command it is for an operator, and it says so.
+is rejected.** A change lands by pushing a branch, opening a PR, and merging it once the gate is
+green; that merge is the deploy. Where this runbook gives a mutating command it is for an operator,
+and it says so.
 
 ## First commands
 

runbooks/cert-expiry.md

@@ -62,8 +62,10 @@ a cluster holding 6 Velero backups and 27 CNPG backups. Verified on prod 2026-09
 `settings.longhorn.io`, `volumes.longhorn.io`, `nodes.longhorn.io`.
 
 Mutating kubectl (`apply`, `patch`, `annotate`, `rollout`) and `flux reconcile` are blocked for
-agents here: every durable change goes through git (`git push origin main` **is** the deploy).
+agents here: every durable change goes through git. **`main` is a protected branch — a direct push
-Where this runbook gives a mutating command it is for an operator, and it says so.
+is rejected.** A change lands by pushing a branch, opening a PR, and merging it once the gate is
+green; that merge is the deploy. Where this runbook gives a mutating command it is for an operator,
+and it says so.
 
 ## First commands
 

runbooks/cert-issuance.md

@@ -63,8 +63,10 @@ a cluster holding 6 Velero backups and 27 CNPG backups. Verified on prod 2026-09
 `settings.longhorn.io`, `volumes.longhorn.io`, `nodes.longhorn.io`.
 
 Mutating kubectl (`apply`, `patch`, `annotate`, `rollout`) and `flux reconcile` are blocked for
-agents here: every durable change goes through git (`git push origin main` **is** the deploy).
+agents here: every durable change goes through git. **`main` is a protected branch — a direct push
-Where this runbook gives a mutating command it is for an operator, and it says so.
+is rejected.** A change lands by pushing a branch, opening a PR, and merging it once the gate is
+green; that merge is the deploy. Where this runbook gives a mutating command it is for an operator,
+and it says so.
 
 ## First commands
 

runbooks/cnpg-archiving.md

@@ -87,8 +87,10 @@ a cluster holding 6 Velero backups and 27 CNPG backups. Verified on prod 2026-09
 `settings.longhorn.io`, `volumes.longhorn.io`, `nodes.longhorn.io`.
 
 Mutating kubectl (`apply`, `patch`, `annotate`, `rollout`) and `flux reconcile` are blocked for
-agents here: every durable change goes through git (`git push origin main` **is** the deploy).
+agents here: every durable change goes through git. **`main` is a protected branch — a direct push
-Where this runbook gives a mutating command it is for an operator, and it says so.
+is rejected.** A change lands by pushing a branch, opening a PR, and merging it once the gate is
+green; that merge is the deploy. Where this runbook gives a mutating command it is for an operator,
+and it says so.
 
 ## First commands
 

runbooks/cnpg-backup-missed.md

@@ -69,8 +69,10 @@ a cluster holding 6 Velero backups and 27 CNPG backups. Verified on prod 2026-09
 `settings.longhorn.io`, `volumes.longhorn.io`, `nodes.longhorn.io`.
 
 Mutating kubectl (`apply`, `patch`, `annotate`, `rollout`) and `flux reconcile` are blocked for
-agents here: every durable change goes through git (`git push origin main` **is** the deploy).
+agents here: every durable change goes through git. **`main` is a protected branch — a direct push
-Where this runbook gives a mutating command it is for an operator, and it says so.
+is rejected.** A change lands by pushing a branch, opening a PR, and merging it once the gate is
+green; that merge is the deploy. Where this runbook gives a mutating command it is for an operator,
+and it says so.
 
 ## First commands
 

runbooks/cnpg-exporter.md

@@ -71,8 +71,10 @@ a cluster holding 6 Velero backups and 27 CNPG backups. Verified on prod 2026-09
 `settings.longhorn.io`, `volumes.longhorn.io`, `nodes.longhorn.io`.
 
 Mutating kubectl (`apply`, `patch`, `annotate`, `rollout`) and `flux reconcile` are blocked for
-agents here: every durable change goes through git (`git push origin main` **is** the deploy).
+agents here: every durable change goes through git. **`main` is a protected branch — a direct push
-Where this runbook gives a mutating command it is for an operator, and it says so.
+is rejected.** A change lands by pushing a branch, opening a PR, and merging it once the gate is
+green; that merge is the deploy. Where this runbook gives a mutating command it is for an operator,
+and it says so.
 
 ## First commands
 

runbooks/cnpg-primary-spread.md

@@ -68,8 +68,10 @@ a cluster holding 6 Velero backups and 27 CNPG backups. Verified on prod 2026-09
 `settings.longhorn.io`, `volumes.longhorn.io`, `nodes.longhorn.io`.
 
 Mutating kubectl (`apply`, `patch`, `annotate`, `rollout`) and `flux reconcile` are blocked for
-agents here: every durable change goes through git (`git push origin main` **is** the deploy).
+agents here: every durable change goes through git. **`main` is a protected branch — a direct push
-Where this runbook gives a mutating command it is for an operator, and it says so.
+is rejected.** A change lands by pushing a branch, opening a PR, and merging it once the gate is
+green; that merge is the deploy. Where this runbook gives a mutating command it is for an operator,
+and it says so.
 
 ## First commands
 

runbooks/cnpg-wal-growth.md

@@ -61,8 +61,10 @@ a cluster holding 6 Velero backups and 27 CNPG backups. Verified on prod 2026-09
 `settings.longhorn.io`, `volumes.longhorn.io`, `nodes.longhorn.io`.
 
 Mutating kubectl (`apply`, `patch`, `annotate`, `rollout`) and `flux reconcile` are blocked for
-agents here: every durable change goes through git (`git push origin main` **is** the deploy).
+agents here: every durable change goes through git. **`main` is a protected branch — a direct push
-Where this runbook gives a mutating command it is for an operator, and it says so.
+is rejected.** A change lands by pushing a branch, opening a PR, and merging it once the gate is
+green; that merge is the deploy. Where this runbook gives a mutating command it is for an operator,
+and it says so.
 
 ## First commands
 

runbooks/denied-flows.md

@@ -62,8 +62,10 @@ a cluster holding 6 Velero backups and 27 CNPG backups. Verified on prod 2026-09
 `settings.longhorn.io`, `volumes.longhorn.io`, `nodes.longhorn.io`.
 
 Mutating kubectl (`apply`, `patch`, `annotate`, `rollout`) and `flux reconcile` are blocked for
-agents here: every durable change goes through git (`git push origin main` **is** the deploy).
+agents here: every durable change goes through git. **`main` is a protected branch — a direct push
-Where this runbook gives a mutating command it is for an operator, and it says so.
+is rejected.** A change lands by pushing a branch, opening a PR, and merging it once the gate is
+green; that merge is the deploy. Where this runbook gives a mutating command it is for an operator,
+and it says so.
 
 ## First commands
 

runbooks/flux-reconcile.md

@@ -7,7 +7,7 @@
 ## What this means here
 
 Something in the GitOps chain is stuck at Ready=False. On this cluster that is more consequential than
-it sounds, because **`git push origin main` IS the deploy** — there is no other apply step. A stuck
+it sounds, because **merging a PR into `main` IS the deploy** — there is no other apply step. A stuck
 Kustomization means git and the cluster have diverged and nothing will close the gap.
 
 The chain has **14 tiers**: `flux-system` → `cilium` → `platform` → `platform-config` →
@@ -61,8 +61,10 @@ a cluster holding 6 Velero backups and 27 CNPG backups. Verified on prod 2026-09
 `settings.longhorn.io`, `volumes.longhorn.io`, `nodes.longhorn.io`.
 
 Mutating kubectl (`apply`, `patch`, `annotate`, `rollout`) and `flux reconcile` are blocked for
-agents here: every durable change goes through git (`git push origin main` **is** the deploy).
+agents here: every durable change goes through git. **`main` is a protected branch — a direct push
-Where this runbook gives a mutating command it is for an operator, and it says so.
+is rejected.** A change lands by pushing a branch, opening a PR, and merging it once the gate is
+green; that merge is the deploy. Where this runbook gives a mutating command it is for an operator,
+and it says so.
 
 ## First commands
 

runbooks/flux-suspended.md

@@ -58,8 +58,10 @@ a cluster holding 6 Velero backups and 27 CNPG backups. Verified on prod 2026-09
 `settings.longhorn.io`, `volumes.longhorn.io`, `nodes.longhorn.io`.
 
 Mutating kubectl (`apply`, `patch`, `annotate`, `rollout`) and `flux reconcile` are blocked for
-agents here: every durable change goes through git (`git push origin main` **is** the deploy).
+agents here: every durable change goes through git. **`main` is a protected branch — a direct push
-Where this runbook gives a mutating command it is for an operator, and it says so.
+is rejected.** A change lands by pushing a branch, opening a PR, and merging it once the gate is
+green; that merge is the deploy. Where this runbook gives a mutating command it is for an operator,
+and it says so.
 
 ## First commands
 

runbooks/image-automation.md

@@ -53,8 +53,10 @@ a cluster holding 6 Velero backups and 27 CNPG backups. Verified on prod 2026-09
 `settings.longhorn.io`, `volumes.longhorn.io`, `nodes.longhorn.io`.
 
 Mutating kubectl (`apply`, `patch`, `annotate`, `rollout`) and `flux reconcile` are blocked for
-agents here: every durable change goes through git (`git push origin main` **is** the deploy).
+agents here: every durable change goes through git. **`main` is a protected branch — a direct push
-Where this runbook gives a mutating command it is for an operator, and it says so.
+is rejected.** A change lands by pushing a branch, opening a PR, and merging it once the gate is
+green; that merge is the deploy. Where this runbook gives a mutating command it is for an operator,
+and it says so.
 
 ## First commands
 

runbooks/image-policy-stalled.md

@@ -53,8 +53,10 @@ a cluster holding 6 Velero backups and 27 CNPG backups. Verified on prod 2026-09
 `settings.longhorn.io`, `volumes.longhorn.io`, `nodes.longhorn.io`.
 
 Mutating kubectl (`apply`, `patch`, `annotate`, `rollout`) and `flux reconcile` are blocked for
-agents here: every durable change goes through git (`git push origin main` **is** the deploy).
+agents here: every durable change goes through git. **`main` is a protected branch — a direct push
-Where this runbook gives a mutating command it is for an operator, and it says so.
+is rejected.** A change lands by pushing a branch, opening a PR, and merging it once the gate is
+green; that merge is the deploy. Where this runbook gives a mutating command it is for an operator,
+and it says so.
 
 ## First commands
 

runbooks/keycloak-client-secrets.md

@@ -87,8 +87,10 @@ a cluster holding 6 Velero backups and 27 CNPG backups. Verified on prod 2026-09
 `settings.longhorn.io`, `volumes.longhorn.io`, `nodes.longhorn.io`.
 
 Mutating kubectl (`apply`, `patch`, `annotate`, `rollout`) and `flux reconcile` are blocked for
-agents here: every durable change goes through git (`git push origin main` **is** the deploy).
+agents here: every durable change goes through git. **`main` is a protected branch — a direct push
-Where this runbook gives a mutating command it is for an operator, and it says so.
+is rejected.** A change lands by pushing a branch, opening a PR, and merging it once the gate is
+green; that merge is the deploy. Where this runbook gives a mutating command it is for an operator,
+and it says so.
 
 ## First commands
 

runbooks/keycloak-db.md

@@ -67,8 +67,10 @@ a cluster holding 6 Velero backups and 27 CNPG backups. Verified on prod 2026-09
 `settings.longhorn.io`, `volumes.longhorn.io`, `nodes.longhorn.io`.
 
 Mutating kubectl (`apply`, `patch`, `annotate`, `rollout`) and `flux reconcile` are blocked for
-agents here: every durable change goes through git (`git push origin main` **is** the deploy).
+agents here: every durable change goes through git. **`main` is a protected branch — a direct push
-Where this runbook gives a mutating command it is for an operator, and it says so.
+is rejected.** A change lands by pushing a branch, opening a PR, and merging it once the gate is
+green; that merge is the deploy. Where this runbook gives a mutating command it is for an operator,
+and it says so.
 
 ## First commands
 

runbooks/keycloak-down.md

@@ -59,8 +59,10 @@ a cluster holding 6 Velero backups and 27 CNPG backups. Verified on prod 2026-09
 `settings.longhorn.io`, `volumes.longhorn.io`, `nodes.longhorn.io`.
 
 Mutating kubectl (`apply`, `patch`, `annotate`, `rollout`) and `flux reconcile` are blocked for
-agents here: every durable change goes through git (`git push origin main` **is** the deploy).
+agents here: every durable change goes through git. **`main` is a protected branch — a direct push
-Where this runbook gives a mutating command it is for an operator, and it says so.
+is rejected.** A change lands by pushing a branch, opening a PR, and merging it once the gate is
+green; that merge is the deploy. Where this runbook gives a mutating command it is for an operator,
+and it says so.
 
 ## First commands
 

runbooks/kubevirt-control-plane.md

@@ -57,8 +57,10 @@ a cluster holding 6 Velero backups and 27 CNPG backups. Verified on prod 2026-09
 `settings.longhorn.io`, `volumes.longhorn.io`, `nodes.longhorn.io`.
 
 Mutating kubectl (`apply`, `patch`, `annotate`, `rollout`) and `flux reconcile` are blocked for
-agents here: every durable change goes through git (`git push origin main` **is** the deploy).
+agents here: every durable change goes through git. **`main` is a protected branch — a direct push
-Where this runbook gives a mutating command it is for an operator, and it says so.
+is rejected.** A change lands by pushing a branch, opening a PR, and merging it once the gate is
+green; that merge is the deploy. Where this runbook gives a mutating command it is for an operator,
+and it says so.
 
 ## First commands
 

runbooks/kubevirt-crashloop.md

@@ -53,8 +53,10 @@ a cluster holding 6 Velero backups and 27 CNPG backups. Verified on prod 2026-09
 `settings.longhorn.io`, `volumes.longhorn.io`, `nodes.longhorn.io`.
 
 Mutating kubectl (`apply`, `patch`, `annotate`, `rollout`) and `flux reconcile` are blocked for
-agents here: every durable change goes through git (`git push origin main` **is** the deploy).
+agents here: every durable change goes through git. **`main` is a protected branch — a direct push
-Where this runbook gives a mutating command it is for an operator, and it says so.
+is rejected.** A change lands by pushing a branch, opening a PR, and merging it once the gate is
+green; that merge is the deploy. Where this runbook gives a mutating command it is for an operator,
+and it says so.
 
 ## First commands
 

runbooks/kubevirt-launch-failed.md

@@ -62,8 +62,10 @@ a cluster holding 6 Velero backups and 27 CNPG backups. Verified on prod 2026-09
 `settings.longhorn.io`, `volumes.longhorn.io`, `nodes.longhorn.io`.
 
 Mutating kubectl (`apply`, `patch`, `annotate`, `rollout`) and `flux reconcile` are blocked for
-agents here: every durable change goes through git (`git push origin main` **is** the deploy).
+agents here: every durable change goes through git. **`main` is a protected branch — a direct push
-Where this runbook gives a mutating command it is for an operator, and it says so.
+is rejected.** A change lands by pushing a branch, opening a PR, and merging it once the gate is
+green; that merge is the deploy. Where this runbook gives a mutating command it is for an operator,
+and it says so.
 
 ## First commands
 

runbooks/kustomization.yaml

@@ -83,7 +83,7 @@ configMapGenerator:
       - node-memory-swap=node-memory-swap.md
       # Operator procedure, not an alert page (no alert links to it — the
       # alert-runbooks-resolvable check treats that as advisory). It is served
-      # because the 4-minute plex.tv claim window is not a thing to go looking
+      # because the plex.tv claim window is short and is not a thing to go looking
       # for in git: /runbooks/plex-claim has to resolve the moment it is needed.
       - plex-claim=plex-claim.md
       - pvc-capacity=pvc-capacity.md

runbooks/longhorn-capacity.md

@@ -83,8 +83,10 @@ a cluster holding 6 Velero backups and 27 CNPG backups. Verified on prod 2026-09
 `settings.longhorn.io`, `volumes.longhorn.io`, `nodes.longhorn.io`.
 
 Mutating kubectl (`apply`, `patch`, `annotate`, `rollout`) and `flux reconcile` are blocked for
-agents here: every durable change goes through git (`git push origin main` **is** the deploy).
+agents here: every durable change goes through git. **`main` is a protected branch — a direct push
-Where this runbook gives a mutating command it is for an operator, and it says so.
+is rejected.** A change lands by pushing a branch, opening a PR, and merging it once the gate is
+green; that merge is the deploy. Where this runbook gives a mutating command it is for an operator,
+and it says so.
 
 ## First commands
 

runbooks/longhorn-degraded.md

@@ -74,8 +74,10 @@ a cluster holding 6 Velero backups and 27 CNPG backups. Verified on prod 2026-09
 `settings.longhorn.io`, `volumes.longhorn.io`, `nodes.longhorn.io`.
 
 Mutating kubectl (`apply`, `patch`, `annotate`, `rollout`) and `flux reconcile` are blocked for
-agents here: every durable change goes through git (`git push origin main` **is** the deploy).
+agents here: every durable change goes through git. **`main` is a protected branch — a direct push
-Where this runbook gives a mutating command it is for an operator, and it says so.
+is rejected.** A change lands by pushing a branch, opening a PR, and merging it once the gate is
+green; that merge is the deploy. Where this runbook gives a mutating command it is for an operator,
+and it says so.
 
 ## First commands
 

runbooks/longhorn-faulted.md

@@ -75,8 +75,10 @@ a cluster holding 6 Velero backups and 27 CNPG backups. Verified on prod 2026-09
 `settings.longhorn.io`, `volumes.longhorn.io`, `nodes.longhorn.io`.
 
 Mutating kubectl (`apply`, `patch`, `annotate`, `rollout`) and `flux reconcile` are blocked for
-agents here: every durable change goes through git (`git push origin main` **is** the deploy).
+agents here: every durable change goes through git. **`main` is a protected branch — a direct push
-Where this runbook gives a mutating command it is for an operator, and it says so.
+is rejected.** A change lands by pushing a branch, opening a PR, and merging it once the gate is
+green; that merge is the deploy. Where this runbook gives a mutating command it is for an operator,
+and it says so.
 
 ## First commands
 

runbooks/monitoring-capacity.md

@@ -52,8 +52,10 @@ a cluster holding 6 Velero backups and 27 CNPG backups. Verified on prod 2026-09
 `settings.longhorn.io`, `volumes.longhorn.io`, `nodes.longhorn.io`.
 
 Mutating kubectl (`apply`, `patch`, `annotate`, `rollout`) and `flux reconcile` are blocked for
-agents here: every durable change goes through git (`git push origin main` **is** the deploy).
+agents here: every durable change goes through git. **`main` is a protected branch — a direct push
-Where this runbook gives a mutating command it is for an operator, and it says so.
+is rejected.** A change lands by pushing a branch, opening a PR, and merging it once the gate is
+green; that merge is the deploy. Where this runbook gives a mutating command it is for an operator,
+and it says so.
 
 ## First commands
 

runbooks/node-cpu.md

@@ -49,8 +49,10 @@ a cluster holding 6 Velero backups and 27 CNPG backups. Verified on prod 2026-09
 `settings.longhorn.io`, `volumes.longhorn.io`, `nodes.longhorn.io`.
 
 Mutating kubectl (`apply`, `patch`, `annotate`, `rollout`) and `flux reconcile` are blocked for
-agents here: every durable change goes through git (`git push origin main` **is** the deploy).
+agents here: every durable change goes through git. **`main` is a protected branch — a direct push
-Where this runbook gives a mutating command it is for an operator, and it says so.
+is rejected.** A change lands by pushing a branch, opening a PR, and merging it once the gate is
+green; that merge is the deploy. Where this runbook gives a mutating command it is for an operator,
+and it says so.
 
 ## First commands
 

runbooks/node-disk.md

@@ -56,8 +56,10 @@ a cluster holding 6 Velero backups and 27 CNPG backups. Verified on prod 2026-09
 `settings.longhorn.io`, `volumes.longhorn.io`, `nodes.longhorn.io`.
 
 Mutating kubectl (`apply`, `patch`, `annotate`, `rollout`) and `flux reconcile` are blocked for
-agents here: every durable change goes through git (`git push origin main` **is** the deploy).
+agents here: every durable change goes through git. **`main` is a protected branch — a direct push
-Where this runbook gives a mutating command it is for an operator, and it says so.
+is rejected.** A change lands by pushing a branch, opening a PR, and merging it once the gate is
+green; that merge is the deploy. Where this runbook gives a mutating command it is for an operator,
+and it says so.
 
 ## First commands
 

runbooks/node-down.md

@@ -56,8 +56,10 @@ a cluster holding 6 Velero backups and 27 CNPG backups. Verified on prod 2026-09
 `settings.longhorn.io`, `volumes.longhorn.io`, `nodes.longhorn.io`.
 
 Mutating kubectl (`apply`, `patch`, `annotate`, `rollout`) and `flux reconcile` are blocked for
-agents here: every durable change goes through git (`git push origin main` **is** the deploy).
+agents here: every durable change goes through git. **`main` is a protected branch — a direct push
-Where this runbook gives a mutating command it is for an operator, and it says so.
+is rejected.** A change lands by pushing a branch, opening a PR, and merging it once the gate is
+green; that merge is the deploy. Where this runbook gives a mutating command it is for an operator,
+and it says so.
 
 ## First commands
 

runbooks/node-io.md

@@ -227,8 +227,10 @@ a cluster holding 6 Velero backups and 27 CNPG backups. Verified on prod 2026-09
 `settings.longhorn.io`, `volumes.longhorn.io`, `nodes.longhorn.io`.
 
 Mutating kubectl (`apply`, `patch`, `annotate`, `rollout`) and `flux reconcile` are blocked for
-agents here: every durable change goes through git (`git push origin main` **is** the deploy).
+agents here: every durable change goes through git. **`main` is a protected branch — a direct push
-Where this runbook gives a mutating command it is for an operator, and it says so.
+is rejected.** A change lands by pushing a branch, opening a PR, and merging it once the gate is
+green; that merge is the deploy. Where this runbook gives a mutating command it is for an operator,
+and it says so.
 
 ## First commands
 

runbooks/node-memory.md

@@ -52,8 +52,10 @@ a cluster holding 6 Velero backups and 27 CNPG backups. Verified on prod 2026-09
 `settings.longhorn.io`, `volumes.longhorn.io`, `nodes.longhorn.io`.
 
 Mutating kubectl (`apply`, `patch`, `annotate`, `rollout`) and `flux reconcile` are blocked for
-agents here: every durable change goes through git (`git push origin main` **is** the deploy).
+agents here: every durable change goes through git. **`main` is a protected branch — a direct push
-Where this runbook gives a mutating command it is for an operator, and it says so.
+is rejected.** A change lands by pushing a branch, opening a PR, and merging it once the gate is
+green; that merge is the deploy. Where this runbook gives a mutating command it is for an operator,
+and it says so.
 
 ## First commands
 

runbooks/plex-claim.md

@@ -1,4 +1,4 @@
-# plex-claim — claiming the Plex Media Server inside the 4-minute token window
+# plex-claim — claiming the Plex Media Server inside the token window
 
 **Alert:** none. This is an **operator procedure**, not an incident page — it is indexed here because
 it is the page you need at the moment you need it, with a stopwatch running.
@@ -14,10 +14,11 @@ server to a plex.tv account. It is a **one-shot** operation: the token is exchan
 the `PLEX_CLAIM` env is **ignored on every start** (upstream gate:
 `[ ! -z "${PLEX_CLAIM}" ] && [ -z "${token}" ]` in `root/etc/cont-init.d/40-plex-first-run`).
 
-**A `https://plex.tv/claim` token lives ~4 minutes.** That is shorter than commit → push → Flux's
+**A `https://plex.tv/claim` token is short-lived — minutes, not hours.** Read the countdown the
-10-minute reconcile interval → pod roll if you let those run on their own timers, which is why this
+claim page shows you; do not budget against a number written here. That is shorter than PR → gate →
-page exists: every step below is written to be run back-to-back, with the reconcile **forced** rather
+merge → Flux's 10-minute reconcile interval → pod roll if you let those run on their own timers,
-than waited for. Budget: token in hand at T+0, pod restarted by roughly T+2:00.
+which is why this page exists: the loop is scripted and the reconcile is **forced** rather than
+waited for. Measured end to end on 2026-09-29: **~2m45s**.
 
 **An expired or wrong token does not break anything.** Verified against the image's own first-run
 script (and the copy inside `plexinc/pms-docker:latest`): a failed exchange gets a 403 with an empty
@@ -66,81 +67,84 @@ infra/devcontainer/dev.sh run bash -c \
   'kubectl --context k3s-prod -n flux-system get kustomization apps-wave-0'
 ```
 
-## The 4-minute procedure
+## The procedure
 
-Have this page open and do not stop between steps.
+> **STATUS: this server was CLAIMED on 2026-09-29** and `PlexOnlineToken` is present in
+> `/config` on the `plex-config` PVC. The upstream exchange is gated on that pref being
+> *absent*, so `PLEX_CLAIM` is now a **no-op on every start** whatever it holds. You only need
+> this page again after a `/config` wipe or a rebuild onto an empty PVC.
+
+**On the clock.** The token is short-lived — **read the countdown that plex.tv/claim shows you**
+rather than trusting a number written here. (Earlier revisions of this page asserted a "~4-minute
+TTL" in four places with no citation; upstream `pms-docker` documents no expiry at all. The page
+is the only authority, and it is on screen at T+0.)
+
+**A burnt token costs nothing.** An expired token gets a 403 with an empty body, `curl`'s status is
+never checked, the `if` does not fire, there is no `else` and no `exit 1`, and the script (no
+`set -e`) exits 0. The pod comes up unclaimed and serving. So retry freely.
+
+### One command
 
 1. **T+0 — get the token.** Sign in to plex.tv as the account that should OWN this server, open
-   <https://plex.tv/claim>, copy the `claim-…` string. The clock starts now.
+   <https://plex.tv/claim>, copy the `claim-…` string.
 
-2. **T+0:15 — put it in the Secret**, in place, encrypted, without it ever touching a plaintext file:
+2. **Put it in the Secret** — in place, encrypted, never touching a plaintext file:
 
    ```
    infra/devcontainer/dev.sh run sops apps/wave-0/plex-claim-secret.sops.yaml
    ```
 
-   Replace the `PLEX_CLAIM:` value (the placeholder `replace-me-with-a-fresh-plex-tv-claim-token`, or
+3. **Ship it.** This drives the whole delivery loop and prints a running stopwatch:
-   a previous expired token) and save. `sops` re-encrypts on write to the committed age recipient.
-
-3. **T+0:45 — commit and push.** `git push origin main` **is** the deploy; there is no other apply
-   step.
 
    ```
-   git add apps/wave-0/plex-claim-secret.sops.yaml
+   ./infra/plex/claim-ship.sh
-   git commit -m 'chore(plex): fresh plex.tv claim token'
-   git push origin main
    ```
 
-4. **T+1:00 — force the reconcile immediately. This is the one command that saves the window** — it
+   branch → commit → push → PR → gate → merge → `flux reconcile --with-source` → `rollout restart`
-   pulls the new commit and re-applies wave 0 instead of waiting up to 10 minutes for the interval:
+   → verdict. It refuses to run if the file is unchanged or not encrypted.
 
-   ```
+**Measured end to end, 2026-09-29: ~2m45s.** Gate ~1m40s, merge + reconcile ~25s, pod roll and
-   infra/devcontainer/dev.sh run bash -c \
+container start ~30s.
-     'flux --context k3s-prod -n flux-system reconcile kustomization apps-wave-0 --with-source'
-   ```
 
-   `--with-source` is the load-bearing flag: it reconciles the `flux-system` GitRepository first, so
+### Why it is a script and not six pasted commands
-   the Kustomization applies **your commit** and not the previously-fetched revision.
 
-5. **T+1:30 — roll the pod.** This step is **mandatory and easy to forget**: a changed Secret does
+`main` is a **protected branch** — the direct push this page used to instruct is now rejected — so
-   **not** restart anything. `PLEX_CLAIM` is injected by `secretKeyRef` and read only at container
+the deploy is a PR merged after a green gate. Three of those steps are easy to get wrong under time
-   start, and the Deployment's pod template is byte-identical across this change, so Flux applies the
+pressure, and two are silent when skipped:
-   new Secret and the running pod keeps the old value forever.
 
-   ```
+- **`--with-source` is load-bearing.** Without it the Kustomization applies the previously-fetched
-   infra/devcontainer/dev.sh run bash -c \
+  revision, not your commit.
-     'kubectl --context k3s-prod -n plex rollout restart deployment/plex'
+- **The pod roll is mandatory.** Only the Secret's ciphertext changes, so the Deployment's pod
-   ```
+  template is byte-identical and *nothing restarts on its own*. `PLEX_CLAIM` is read once, at
+  container start. Skip this and the new Secret sits in the cluster while the running pod keeps the
+  old value forever.
+- **The branch is named `feat/…` on purpose.** `act_runner` capacity is 1, and `gate.yml`'s push
+  trigger covers `feature/** fix/** docs/** chore/**` but *not* `feat/**`. A `chore/` branch fires a
+  second redundant run that serialises ahead of the PR run and roughly doubles the wall clock.
 
-6. **T+2:00 — confirm the exchange happened**, in the new pod's init log:
+### Reading the verdict
 
-   ```
+* `Attempting to obtain server token from claim token` **and** `Token obtained successfully`
-   infra/devcontainer/dev.sh run bash -c \
+  ⇒ **claimed.** Re-run the First-commands `PlexOnlineToken=` check to confirm it persisted, then
-     'kubectl --context k3s-prod -n plex logs deploy/plex --since=5m | grep -i -e claim -e token'
+  create the libraries over `/media/movies`, `/media/tv`, `/media/photos`.
-   ```
+* `Attempting…` with **no** success line ⇒ the token was expired or invalid. Nothing is broken; go
+  back to step 1 with a new one.
+* **Neither line** ⇒ the exchange was skipped: `/config` already had a `PlexOnlineToken` (already
+  claimed — the expected case now), or the env did not reach the container. Check by NAME only:
 
-   * `Attempting to obtain server token from claim token` **and** `Token obtained successfully`
+  ```
-     ⇒ **claimed.** Re-run the First-commands `PlexOnlineToken=` check to confirm it persisted, then
+  infra/devcontainer/dev.sh run bash -c \
-     create the libraries over `/media/movies`, `/media/tv`, `/media/photos`.
+    'kubectl --context k3s-prod -n plex get pod -l app.kubernetes.io/name=plex \
-   * `Attempting to obtain server token from claim token` with **no** success line ⇒ the token was
+       -o jsonpath="{.items[0].spec.containers[0].env[*].name}"'
-     expired or invalid. Nothing is broken; go back to step 1 with a new token.
+  ```
-   * **Neither line** ⇒ the exchange was skipped, which means `/config` already had a
-     `PlexOnlineToken` (already claimed) or the env did not reach the container. Check the pod actually
-     has the variable, by NAME only:
-
-     ```
-     infra/devcontainer/dev.sh run bash -c \
-       'kubectl --context k3s-prod -n plex get pod -l app.kubernetes.io/name=plex \
-          -o jsonpath="{.items[0].spec.containers[0].env[*].name}"'
-     ```
 
 ## Likely causes, most likely first
 
 When the claim does not take, in order of how often it is the answer here:
 
-1. **The token expired** — you spent more than ~4 minutes, usually in step 3 or waiting on step 4.
+1. **The token expired** — you exceeded the countdown, usually by reviewing the PR instead of
-   Symptom: the "Attempting…" line with no success line. Remedy: a new token, and force the reconcile
+   merging it the moment the gate went green. Symptom: the "Attempting…" line with no success line.
-   rather than waiting for it.
+   Remedy: a new token, and let `claim-ship.sh` drive the loop rather than pasting steps.
 2. **The pod was never restarted** (step 5 skipped). Symptom: no claim log lines at all from a pod
    whose `AGE` predates your push. The Secret is correct in git and in the cluster and the running
    container still holds the placeholder.

runbooks/pvc-capacity.md

@@ -58,8 +58,10 @@ a cluster holding 6 Velero backups and 27 CNPG backups. Verified on prod 2026-09
 `settings.longhorn.io`, `volumes.longhorn.io`, `nodes.longhorn.io`.
 
 Mutating kubectl (`apply`, `patch`, `annotate`, `rollout`) and `flux reconcile` are blocked for
-agents here: every durable change goes through git (`git push origin main` **is** the deploy).
+agents here: every durable change goes through git. **`main` is a protected branch — a direct push
-Where this runbook gives a mutating command it is for an operator, and it says so.
+is rejected.** A change lands by pushing a branch, opening a PR, and merging it once the gate is
+green; that merge is the deploy. Where this runbook gives a mutating command it is for an operator,
+and it says so.
 
 ## First commands
 

runbooks/targets-down.md

@@ -60,8 +60,10 @@ a cluster holding 6 Velero backups and 27 CNPG backups. Verified on prod 2026-09
 `settings.longhorn.io`, `volumes.longhorn.io`, `nodes.longhorn.io`.
 
 Mutating kubectl (`apply`, `patch`, `annotate`, `rollout`) and `flux reconcile` are blocked for
-agents here: every durable change goes through git (`git push origin main` **is** the deploy).
+agents here: every durable change goes through git. **`main` is a protected branch — a direct push
-Where this runbook gives a mutating command it is for an operator, and it says so.
+is rejected.** A change lands by pushing a branch, opening a PR, and merging it once the gate is
+green; that merge is the deploy. Where this runbook gives a mutating command it is for an operator,
+and it says so.
 
 ## First commands
 

runbooks/update-rollback.md

@@ -54,8 +54,10 @@ a cluster holding 6 Velero backups and 27 CNPG backups. Verified on prod 2026-09
 `settings.longhorn.io`, `volumes.longhorn.io`, `nodes.longhorn.io`.
 
 Mutating kubectl (`apply`, `patch`, `annotate`, `rollout`) and `flux reconcile` are blocked for
-agents here: every durable change goes through git (`git push origin main` **is** the deploy).
+agents here: every durable change goes through git. **`main` is a protected branch — a direct push
-Where this runbook gives a mutating command it is for an operator, and it says so.
+is rejected.** A change lands by pushing a branch, opening a PR, and merging it once the gate is
+green; that merge is the deploy. Where this runbook gives a mutating command it is for an operator,
+and it says so.
 
 ## First commands
 

runbooks/vpn-down.md

@@ -66,8 +66,10 @@ a cluster holding 6 Velero backups and 27 CNPG backups. Verified on prod 2026-09
 `settings.longhorn.io`, `volumes.longhorn.io`, `nodes.longhorn.io`.
 
 Mutating kubectl (`apply`, `patch`, `annotate`, `rollout`) and `flux reconcile` are blocked for
-agents here: every durable change goes through git (`git push origin main` **is** the deploy).
+agents here: every durable change goes through git. **`main` is a protected branch — a direct push
-Where this runbook gives a mutating command it is for an operator, and it says so.
+is rejected.** A change lands by pushing a branch, opening a PR, and merging it once the gate is
+green; that merge is the deploy. Where this runbook gives a mutating command it is for an operator,
+and it says so.
 
 ## First commands