Every platform-health alert rule carries `runbook_url: "https://${BASE_DOMAIN}/runbooks/<name>"` — 42 annotations over 34 distinct names, across platform/monitoring/alerts.yaml, platform/monitoring/pvc-capacity-alerts.yaml, platform/cnpg/alerts.yaml and platform/kubevirt/alerts.yaml. There was no runbooks/ directory and no HTTPRoute serving that path: an in-cluster probe of https://home.keithjackson.dev/runbooks/node-down returned HTTP 404. Every alert that reached a human handed them a dead link at the exact moment the documentation is read, and the annotation made it look solved — the same green-surface-over-absent-mechanism class as the import Job that reported success while storing placeholder secrets. No alerts.yaml is touched and no runbook_url value changes. The existing URL scheme is made to resolve instead. WHAT LANDS - runbooks/<34>.md — one per name, each grounded in this cluster's real topology and, where one exists, its real incident history: the 2026-09-07 k3s-prod-1 etcd I/O starvation (measured PSI 11.36 vs 0.75/1.29, the exact journal lines, the four mechanisms proven inert), the Longhorn reboot tax and the freeze/thaw of concurrent-replica-rebuild-per-node-limit, Cilium's once-resolved egress interface cache (Ifindex 3 against a live 1780) and the absence of OSS failover, the CNPG 38-hour ContinuousArchiving=False with its measured 6.8 MiB/h disk-full clock and the 2026-09-12 aggregation-scope fix, the 2026-09-06 Keycloak lockout in which all 12 clients held literal placeholder secrets behind an entirely green cluster, the Velero R2 x-amz-tagging NotImplemented incompatibility and its v1.14.3-rc.2 pin, and swap re-enabling itself across reboots via systemd-gpt-auto-generator. Each page states what the alert means HERE, the first diagnostic commands, likely causes ordered by probability with a remediation each, and when to escalate or stop. - Every page uses FULLY-QUALIFIED resource names and says why: three CRDs register the kind `Backup` here, the bare short name resolves to Longhorn's (zero objects), so `kubectl get backup -A` prints "No resources found" on a cluster holding 6 Velero and 27 CNPG backups. Acting on that false negative is how a CLI quirk becomes data loss. - Every page states that kubectl only works via `infra/devcontainer/dev.sh run bash -c '...'` with an explicit `--context k3s-prod`, because dev.sh defaults its current-context to k3s-dev. - Pages also record which alert groups are INERT today (measured 2026-09-13: no Longhorn, cert-manager, Flux-controller or Hubble scrape job exists, so 13 rules evaluate against nothing) so nobody reads their silence as health. SERVING — runbooks/serving/ plus clusters/base/runbooks.yaml A two-replica nginx-unprivileged serving a ConfigMap generated from runbooks/*.md, at the apex `/runbooks` prefix, in its own non-gating post-platform Flux tier (dependsOn platform-config, wait:false) — the platform/homepage pattern, file for file. - The service catalog cannot express this route: ingressRoutes[].host is pattern-bound to a single DNS label plus the apex, so the bare apex is unrepresentable, and there is no path field. - Rejected: redirecting to the Gitea web UI. A runbook is read when the platform is broken, and Gitea is an app-tier workload whose own dependencies several of these runbooks document; Gateway API's RequestRedirect also has no "append .md" modifier, so it would need 34 hand-maintained ReplaceFullPath rules. - configMapGenerator maps each file to an EXTENSIONLESS key (node-down=node-down.md), so /runbooks/node-down is a plain static lookup with no rewrite rule. Served as text/plain: the namespace has DNS-only egress, so a CDN markdown renderer could not load anyway. - The tier declares NO postBuild.substituteFrom, deliberately: envsubst would run over the prose and silently empty every ${...} shell example (it fails open — the 2026-09-01 emptied Cilium k8sServiceHost). The HTTPRoute omits `hostnames:` and inherits the https-apex listener's, so nothing needs substituting. AUTH — PUBLIC, deliberately auth-mode=none. Gating these pages behind oauth2-proxy/Keycloak would make runbooks/keycloak-down unreadable when Keycloak is down and runbooks/keycloak-client-secrets unreadable during the exact 2026-09-06 failure mode. An operator who cannot log in is this route's primary reader. Content is operational procedure only, no secrets. The rationale is recorded in an annotation on the HTTPRoute so the route is left OUT of the Gateway ext-authz attachment when forward-auth enforcement lands. PROVEN — in-cluster probe through the Gateway on prod /runbooks/node-down HTTP 200 8613 bytes text/plain; charset=utf-8 /runbooks/keycloak-down HTTP 200 9378 bytes text/plain; charset=utf-8 /runbooks/cnpg-archiving HTTP 200 11729 bytes text/plain; charset=utf-8 /runbooks/longhorn-faulted HTTP 200 9135 bytes text/plain; charset=utf-8 /runbooks/vpn-down HTTP 200 11092 bytes text/plain; charset=utf-8 /runbooks/backup-failure HTTP 200 9604 bytes text/plain; charset=utf-8 HTTPRoute Accepted by io.cilium/gateway-controller on sectionName https-apex; the `/runbooks` prefix wins over homepage's apex `/` by Gateway API longest-path precedence. GUARD — conformance/tests/l0-static/alert-runbooks-resolvable (R-OBS-04) 363 offline assertions. It checks BOTH halves, because the regression is silent in both directions: an alert with a new runbook_url and no runbook links to a 404, AND a runbook committed without its configMapGenerator entry is in git, reviewed, merged, and still 404s in the cluster. Also asserts a quality floor so a stub cannot make the link look fixed, and that route/listener/nginx prefix agree with the annotations. Proven to fail, then reverted: a bogus runbook_url (2 FAIL), a runbook removed from the generator (1 FAIL), and a 31-byte stub (7 FAIL). Co-Authored-By: Claude Opus 5 <[email protected]>
166 lines
9.2 KiB
Markdown
166 lines
9.2 KiB
Markdown
# keycloak-db — Keycloak's PostgreSQL is unavailable
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**Alert:** `KeycloakDatabaseDown` (critical, 5m)
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**File:** `platform/monitoring/alerts.yaml`, group `platform-health.identity`
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**Expression:**
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```
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max(kube_pod_status_ready{namespace="keycloak", pod=~"keycloak-db-.*", condition="true"}) == 0
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or absent(kube_pod_status_ready{namespace="keycloak", pod=~"keycloak-db-.*"})
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```
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## What this means here
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No ready `keycloak-db-*` pod for five minutes. `keycloak-db` is a **CloudNativePG Cluster** with
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**3 instances** on Longhorn (3 replicas each), and it is the database the IdP cannot live without. The
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`pod=~"keycloak-db-.*"` scoping matters for the same reason as in `/runbooks/keycloak-down`: the
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namespace also holds the Keycloak server and operator pods, and an unscoped `max()` would be masked by
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those.
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**Blast radius is the whole platform's identity:** Keycloak fails → kubectl OIDC, Grafana, Headlamp,
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Gitea and forward-auth all fail. The certificate-based kubeconfig is an independent break-glass path and
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still works. This page is deliberately served **without** forward-auth so it stays readable during
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exactly this outage.
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## The HA properties you are relying on, and why they are set the way they are
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- **`instances: 3`.** All three CNPG Clusters used to run `instances: 1`, and all three primaries had
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drifted onto one node — **on 2026-09-07 that node took SSO, Nextcloud and Semaphore down together.**
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Scale-out to 3 is what gives you a standby to fail over to.
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- **`podAntiAffinityType: required`**, not CNPG's default `preferred`. `preferred` is a scheduler
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*hint* and on the path that matters — recreating an instance after node loss — it co-locates.
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Recorded conclusion: *"`preferred` is how a 3-instance cluster decays back into the single-node
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failure domain."* The accepted cost is that an instance stays **Pending** until a node returns.
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- **`primaryUpdateMethod: switchover`.** The CRD default is `restart`, which is a delete-and-recreate of
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the **primary** — tens of seconds with no Postgres, i.e. an SSO outage. Constraint to remember: under
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`switchover` the operator **rejects an update that changes `imageName` and a postgresql parameter in
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the same reconcile**.
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- **Synchronous replication `method: any`, `number: 1`, `dataDurability: preferred` — never `required`.**
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`required` is a strict quorum: with fewer than `number` healthy standbys, **writes BLOCK**. On this
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database one degraded standby (a node reboot, a Longhorn rebuild, a Cilium restart) would become a
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total write outage. `dataDurability` is only honoured while `standbyNamesPre/Post` are unset.
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**And the thing that is easy to get wrong:** *"Standbys replicate corruption and deletions faithfully;
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only the Barman archive is a backup."* Three ready replicas are not a recovery plan.
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## Running the commands in this runbook
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`kubectl` does not work on the operator workstation. The toolchain lives only in the pinned dev
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container, and the host's `k3s-oidc` context hangs on a browser prompt once its token expires —
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that hang is not the cluster being down. Every command below runs as:
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infra/devcontainer/dev.sh run bash -c 'kubectl --context k3s-prod get nodes'
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Always pass `--context k3s-prod` explicitly. `dev.sh` merges both clusters into one kubeconfig and
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defaults its current-context to k3s-**dev**, so a command without `--context` silently answers
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about the wrong cluster. (`CLUSTER=prod infra/devcontainer/dev.sh run kubectl ...` is equivalent.)
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Do not run two `dev.sh` invocations at once — they share one container and interfere.
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USE FULLY-QUALIFIED RESOURCE NAMES, ALWAYS. Three CRDs on this cluster register the kind `Backup`:
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`longhorn.io/v1beta2`, `postgresql.cnpg.io/v1` and `velero.io/v1`. The bare short name resolves to
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Longhorn's, which holds zero objects — so `kubectl get backup -A` prints **"No resources found"** on
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a cluster holding 6 Velero backups and 27 CNPG backups. Verified on prod 2026-09-13. Reading that as
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"the backups are gone" and acting on it turns a false negative into real data loss. Write
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`backups.velero.io`, `backups.postgresql.cnpg.io`, `clusters.postgresql.cnpg.io`,
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`settings.longhorn.io`, `volumes.longhorn.io`, `nodes.longhorn.io`.
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Mutating kubectl (`apply`, `patch`, `annotate`, `rollout`) and `flux reconcile` are blocked for
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agents here: every durable change goes through git (`git push origin main` **is** the deploy).
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Where this runbook gives a mutating command it is for an operator, and it says so.
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## First commands
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The Cluster's own verdict first — fully-qualified, because `cluster` is an ambiguous short name:
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```
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infra/devcontainer/dev.sh run bash -c \
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'kubectl --context k3s-prod get clusters.postgresql.cnpg.io -A \
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-o custom-columns=NS:.metadata.namespace,NAME:.metadata.name,INSTANCES:.status.instances,READY:.status.readyInstances,PRIMARY:.status.currentPrimary,PHASE:.status.phase'
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```
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Where the instances are, and whether they are all on one node (the 2026-09-07 defect):
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```
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infra/devcontainer/dev.sh run bash -c \
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'kubectl --context k3s-prod -n keycloak get pods -l cnpg.io/cluster=keycloak-db -o wide'
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```
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Why a pod is not ready:
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```
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infra/devcontainer/dev.sh run bash -c \
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'kubectl --context k3s-prod -n keycloak describe pod keycloak-db-2 | sed -n "/Events:/,\$p"; echo ====; \
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kubectl --context k3s-prod -n keycloak logs keycloak-db-2 -c postgres --tail=80 2>&1 | tail -40'
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```
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The conditions that matter for recoverability — check these **before** any recovery action:
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```
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infra/devcontainer/dev.sh run bash -c \
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'kubectl --context k3s-prod get clusters.postgresql.cnpg.io -n keycloak keycloak-db \
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-o custom-columns=ARCHIVING:.status.conditions[?\(@.type==\"ContinuousArchiving\"\)].status,LASTBACKUP:.status.conditions[?\(@.type==\"LastBackupSucceeded\"\)].status,FIRSTPITR:.status.firstRecoverabilityPoint'
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```
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```
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infra/devcontainer/dev.sh run bash -c \
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'kubectl --context k3s-prod get backups.postgresql.cnpg.io -n keycloak'
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```
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`kubectl get backup -A` prints "No resources found" here even with 27 CNPG backups present — three CRDs
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register the kind `Backup` and the short name resolves to Longhorn's, which has none. Never decide
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anything from the short name.
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Storage underneath:
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```
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infra/devcontainer/dev.sh run bash -c \
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'kubectl --context k3s-prod -n keycloak get pvc; \
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kubectl --context k3s-prod -n longhorn-system get volumes.longhorn.io -o custom-columns=NAME:.metadata.name,ROBUST:.status.robustness | grep -v healthy'
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```
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## Likely causes, most likely first
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### 1. A node is down or was rebooted
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The instances live on Longhorn with hard anti-affinity, so a node loss takes one instance. With
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`instances: 3` the cluster should survive it and promote; with `podAntiAffinityType: required` the lost
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instance stays **Pending** until a node returns, which is expected and accepted. Go to
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`/runbooks/node-down`.
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### 2. The data PVC filled up
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The most dangerous cause, because the mechanism is a *backup* fault presenting as a *storage* failure.
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With `archive_mode=on` and a failing `archive_command`, Postgres **refuses to recycle** unarchived WAL;
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`pg_wal` shares the data PVC on every Cluster here (no `walStorage:` configured) and grows until the
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volume is full and the postmaster **PANICs**. Measured on this very database: 17 unarchived segments /
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~268 MiB on a 5 GiB PVC, growing ~6.8 MiB/h — about 29 days from 93% free to dead. Go to
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`/runbooks/cnpg-archiving` and `/runbooks/pvc-capacity`. **Never delete WAL by hand.**
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### 3. A Longhorn volume is degraded or faulted
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`/runbooks/longhorn-degraded`, `/runbooks/longhorn-faulted`.
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### 4. An upgrade is stuck mid-switchover
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Signature: the operator refusing an update that changes `imageName` and a postgresql parameter together.
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Split the change in git. See `/runbooks/update-rollback`.
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### 5. The database is up and Keycloak still fails
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Then read `/runbooks/keycloak-down` and, more likely, `/runbooks/keycloak-client-secrets` — the
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2026-09-06 lockout had all 12 OIDC clients holding literal placeholder secrets behind an entirely green
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cluster.
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## When to escalate or stop
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- **Escalate immediately.** This is SSO's foundation; a 5m `for` on a `critical` is already generous.
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- **Never change `dataDurability` to `required`** while trying to "make replication safer" — it converts
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one degraded standby into a total write outage on the SSO database.
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- **Do not delete a CNPG pod or PVC to force a rebuild.** The operator manages instance lifecycle;
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deleting a PVC destroys that instance's data and, if it is the primary, may lose transactions that the
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archive does not have.
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- **Do not attempt a restore before checking `firstRecoverabilityPoint` and `ContinuousArchiving`.** Prod
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ran 38+ hours from bootstrap with `ContinuousArchiving=False` and `firstRecoverabilityPoint: null` on
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all three Clusters and nothing said so. Know what you actually have before you destroy what you have.
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- **Standbys are not backups.** Recovery is from the Barman archive in R2 (`CNPG_BACKUP_PATH =
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s3://k3s-prod-backup/barman`, 30d retention), which is an operator operation.
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---
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Source of truth: `runbooks/keycloak-db.md`. Index: `/runbooks/`
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Records: commits `f338e91` (instances 3), `e8d8601` (required anti-affinity + switchover), `cac413e`
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(sync replication, `dataDurability: preferred`); `platform/cnpg/alerts.yaml` header (the 2026-09-06
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archiving incident and the measured WAL fill rate).
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