Jackett failed on 2026-09-30 in the most expensive way available: HTTP 200 and a
plausible page. oauth2-proxy answers an unauthenticated XHR with a 302 to Keycloak
rather than a 401; the browser follows it silently against a live SSO session and
the call resolves 200 carrying a 44 KB HTML dashboard where the app's JavaScript
wanted JSON. The user is never re-prompted, reloading never helps, and every uptime
check stays green. `jackett-down` watches replicas_available, which was 1 throughout.
The reason nothing alerted turns out not to be a missing rule. Measured on prod:
count by (__name__) ({__name__=~"oauth2_proxy.*"})
oauth2_proxy_requests_in_flight => 2
Two series, both from the SHARED forward-auth Deployment. The six per-app gate
sidecars (crafty, jackett, pihole, qbittorrent, radarr, sonarr) publish nothing at
all: no --metrics-address, so the metrics listener never starts; no `metrics`
container port; no ServiceMonitor or PodMonitor selects them. The alert the incident
calls for — sustained auth redirects to an authenticated user — is therefore NOT
WRITABLE, and writing it anyway would have shipped a rule that is present,
evaluating, permanently silent and indistinguishable from health.
So alert on the condition that made the incident invisible, from families that ARE
scraped:
OAuth2ProxyGateUnobserved
count by (namespace) (kube_pod_container_info{container="oauth2-proxy"})
unless
count by (namespace) (up{container="oauth2-proxy"})
kube_pod_container_info is kube-state-metrics (a declared scrape owner) and sees the
container whether or not it exports anything; `up` is UNIVERSAL and carries a
`container` label for any target, so the rule needs no advance knowledge of what job
name a future per-app scrape picks. Nothing in it touches oauth2_proxy_*, so it
cannot be inert for the reason it is reporting. Run verbatim against live prod it
returns six namespaces and correctly excludes oauth2-proxy. It clears per namespace
as each gate gains a real scrape.
Also:
- promtool companion test pinning all four states: fires unscraped, quiet when
scraped, honours for:1h, and STOPS once a scrape appears under a different job name.
- runbooks/oauth2-proxy-auth-failures.md — tell the gate's refusal from the group
check from the app's own login from an XHR that silently got HTML, with the
2026-09-30 jackett trace as the worked example and the Loki queries to use while
there are no metrics. Registered in the configMapGenerator and README.
- runbooks/README.md gains an inert-alerts row for the unscraped sidecars.
Rejected: an alert on the shared proxy's oauth2_proxy_requests_total ratio. It needs
a conformance/ SCRAPE_OWNERS entry (human approval) and, decisively, would not have
fired on this incident — the shared instance is not in any sidecar-gated app's data
path and its current pods have proxied nothing. It would have looked like coverage
and been none.
Co-Authored-By: Claude Opus 5 (1M context) <[email protected]>
172 lines
10 KiB
Markdown
172 lines
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Markdown
# oauth2-proxy auth failures — telling the three layers apart
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Linked from `OAuth2ProxyGateUnobserved`, and the page to open whenever a gated app "is up but
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does not work": a UI that loads and then shows nothing, a page that never finishes, a list that
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stays empty, a save that silently does not save. The alert is about the *visibility* gap; this
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page is the diagnostic procedure, and it works whether or not the alert ever fired.
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## What this means here
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Every app behind Keycloak on this platform has **three** places a request can be refused, and
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from a browser they look identical — because two of the three answer with **HTTP 200**.
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| Layer | What refuses | What the browser sees |
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|---|---|---|
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| 1. The gate (oauth2-proxy sidecar) | no valid session cookie | **302 to Keycloak**, then usually **200** |
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| 2. The gate's group check | session valid, wrong group | 403, or a redirect loop |
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| 3. The app itself | the app's own login / API key | the app's own 401 or login page |
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**Layer 1 is the one that hides.** oauth2-proxy answers an unauthenticated request with a
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redirect, not a 401 — correct for a browser navigation, disastrous for an **XHR**. The app's
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JavaScript asks for JSON, the gate answers `302`, the browser follows it silently, the live
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Keycloak SSO session satisfies it with no prompt, and the XHR resolves **200 with an HTML
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dashboard in the body**. `fetch()` sees a success. The user sees an empty page. Reloading does
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nothing, and nobody is ever asked to log in, because from the browser's point of view nothing
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failed.
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The worked example, jackett on 2026-09-30, straight from the sidecar log:
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[oauthproxy.go:1026] No valid authentication in request. Initiating login.
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GET "/api/v2.0/indexers/yts/config?_=..." HTTP/1.1 ... 302 400
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GET "/api/v2.0/indexers/thepiratebay/config?_=..." HTTP/1.1 ... 302 409
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... ten of these at 15:30:53
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[AuthSuccess] Authenticated via OAuth2: Session{email:... created:2026-09-30 15:31:06
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expires:2026-09-30 15:36:06 refresh_token:true groups:[platform-admins]}
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GET "/UI/Dashboard" 200 44379
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GET "/api/v2.0/indexers?_=..." 200 1501229
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... and 26 seconds later, inside that same 5-minute session:
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[oauthproxy.go:1026] No valid authentication in request. Initiating login.
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A session created at 15:31:06, valid until 15:36:06, not honoured at 15:31:32. That is the
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signature of the session being **re-established over and over instead of held** — a cookie that
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another proxy is overwriting, or a cookie that never comes back at all — not of Keycloak being
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down and not of the app being broken.
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**Read this before you trust any silence:** the per-app gate sidecars export **no metrics**. They
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run without `--metrics-address`, so oauth2-proxy's metrics listener never starts; they declare no
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`metrics` port; and no ServiceMonitor or PodMonitor selects them. Only the shared
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`oauth2-proxy` namespace instance is scraped, and it is not in the data path for any of these
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apps. So there is nothing to graph and nothing that could have alerted. The logs below are not a
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convenience — until that changes they are the **only** record that this class of failure happened.
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## First commands
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`kubectl` does not exist on the workstation; everything runs in the pinned container, and always
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with an explicit context.
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**1. Which namespaces have an unobserved gate** (this is what the alert measures):
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```
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infra/devcontainer/dev.sh run bash -c \
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'kubectl --context k3s-prod -n monitoring exec prometheus-kube-prometheus-stack-prometheus-0 \
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-c prometheus -- /bin/promtool query instant http://localhost:9090 \
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"count by (namespace) (kube_pod_container_info{container=\"oauth2-proxy\"}) unless count by (namespace) (up{container=\"oauth2-proxy\"})"'
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```
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**2. The sidecar log — but you must grep it.** The gate's stdout is ~11,500 lines a day per app
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and almost all of it is the kubelet health probe (`GET "/ping" ... 200`). A plain
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`kubectl logs --tail=100` shows you nothing but `/ping` and looks perfectly healthy. Filter:
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```
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infra/devcontainer/dev.sh run bash -c \
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'kubectl --context k3s-prod -n jackett logs deploy/jackett -c oauth2-proxy --since=2h \
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| grep -v "/ping" | grep -E "No valid authentication|AuthSuccess|403|401|callback"'
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```
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Substitute the namespace: `crafty`, `jackett`, `pihole`, `qbittorrent`, `radarr`, `sonarr`.
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**3. The same question across every gate at once, from Loki.** Alloy collects all of these, so
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you can ask about the whole fleet and about a window that has already scrolled out of
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`kubectl logs`. Port-forward Loki and query it:
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```
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infra/devcontainer/dev.sh run bash -c \
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'kubectl --context k3s-prod -n monitoring port-forward svc/loki 13100:3100 & sleep 5; \
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curl -s -G --data-urlencode "query=sum by (namespace) (count_over_time({container=\"oauth2-proxy\"} |= \"No valid authentication in request\" [24h]))" \
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http://127.0.0.1:13100/loki/api/v1/query | python3 -m json.tool | grep -E "namespace|value" '
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```
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and the denominator, which is what makes the number mean something:
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```
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... --data-urlencode "query=sum by (namespace) (count_over_time({container=\"oauth2-proxy\"} |= \"AuthSuccess\" [24h]))" ...
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```
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**How to read the ratio.** A healthy sign-in is roughly **one or two** `No valid authentication`
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lines per `AuthSuccess` — the first request of a session is unauthenticated by definition. A
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ratio in the tens means sessions are not surviving. Measured on prod 2026-09-30 (24h):
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| namespace | `No valid authentication` | `AuthSuccess` | ratio |
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| crafty | 81 | 1 | 81:1 |
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| radarr | 67 | 1 | 67:1 |
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| jackett | 39 | 4 | ~10:1 |
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| pihole, qbittorrent, sonarr | 0 | 0 | (unused in the window) |
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All three of those are the failure, not the baseline.
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**4. Did the gate admit the user, or did the app refuse them?** Look for the `[AuthSuccess]` line
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and what follows it. If `[AuthSuccess]` appears and the very next thing is the *app's own* login
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page or the app's 401, the gate did its job and layer 3 is your problem — that is the Crafty
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shape, and `runbooks/crafty-admin-credential.md` covers it.
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**5. Cookie names, when sessions do not survive.** Two oauth2-proxy instances emitting the
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**same** cookie name on the **same** domain hold different cookie-secrets, so each overwrites the
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other's cookie and the loser logs exactly the `No valid authentication` line above. List what
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each gate is configured to emit (arguments only — never print a Secret's data):
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```
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infra/devcontainer/dev.sh run bash -c \
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'for ns in crafty jackett pihole qbittorrent radarr sonarr; do printf "%-12s " "$ns"; \
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kubectl --context k3s-prod -n $ns get deploy $ns \
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-o jsonpath="{range .spec.template.spec.containers[?(@.name==\"oauth2-proxy\")]}{.args}{end}" \
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| tr "," "\n" | grep -E "cookie-name|cookie-domain" | tr "\n" " "; echo; done'
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```
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A gate with no `--cookie-name` is using oauth2-proxy's default `_oauth2_proxy`. If two of them
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share that default **and** a zone-wide `--cookie-domain=.home.keithjackson.dev`, they are
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evicting each other, and the symptom is intermittent and depends on which app you visited last.
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## Likely causes, most likely first
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1. **Cookie collision between two gates on one domain.** Default cookie names plus a zone-wide
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cookie domain. Signature: high `No valid authentication`-to-`AuthSuccess` ratio, sessions
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dying seconds after being created, symptom depends on browsing order, and *nothing* wrong at
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Keycloak. Fix is a unique `--cookie-name` and a host-scoped `--cookie-domain` per gate — see
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`decisions/2026-09-29-crafty-oauth2-proxy-signin.md`, which found and fixed exactly this.
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2. **The cookie is too large to come back.** With `--pass-access-token` the session carries the
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access token; a fat Keycloak token pushes the cookie past 4 KB and it gets split into
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`_oauth2_proxy_0`, `_oauth2_proxy_1`… If a chunk is dropped the session is unreadable and the
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gate logs the same line. Look for numbered cookie names in the log, and for a session that
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never survives a single navigation.
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3. **The XHR path is not the navigation path.** The app's API is under a prefix the gate handles
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differently, or the app issues cross-origin XHRs the cookie does not accompany. Signature:
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`/UI/...` returns 200 and `/api/...` returns 302 in the *same second*, which is precisely the
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jackett trace above.
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4. **Session lifetime shorter than the app's polling interval,** with no refresh. The jackett
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session above was a 5-minute session. If `refresh_token:true` is present and sessions still
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die early, the refresh is failing, not missing.
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5. **Group check, not authentication.** `--allowed-group` is a floor: a valid Keycloak session in
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the wrong group is refused *after* a successful login, which reads as a loop. Look for 403 and
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for the `groups:[...]` list on the `[AuthSuccess]` line.
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6. **The app, not the gate.** `[AuthSuccess]` followed by the app's own login page or 401.
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## When to escalate or stop
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- **Stop and hand over if the fix is a manifest change.** Everything above is read-only
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diagnosis. Changing a `--cookie-name`, adding `--metrics-address`, or editing an alert goes
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through a branch and a PR; `kubectl edit` on a gate is drift that the next Flux reconcile
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reverts, and in the meantime you have an unreproducible cluster.
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- **Stop if you find yourself about to print a Secret.** The cookie-secret and client-secret live
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in `oauth2-proxy-credentials` and the per-app equivalents. Compare *key names* and whether two
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Secrets differ; never dump `.data` or `.stringData`. A password has been leaked into a
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transcript here exactly this way.
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- **Escalate to the platform owner if Keycloak itself is the suspect** — check `KeycloakDown` and
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`KeycloakDatabaseDown` first (`runbooks/keycloak-down.md`, `runbooks/keycloak-db.md`). In the
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2026-09-30 incident Keycloak was healthy throughout and blaming it would have cost days.
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- **The honest limit of this page.** With no metrics from the sidecars there is no history beyond
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Loki's **72h** retention (`platform/monitoring/loki.yaml`, `retention_period: 72h`). If the
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report is older than three days, the evidence is gone and the only remaining move is to
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reproduce it. That is the cost of the gap `OAuth2ProxyGateUnobserved` is tracking, and it is
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the reason to close it rather than silence it.
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