main became a protected branch on 2026-09-29, so the direct push that 37 of 39 runbooks instructed is REJECTED. The wording was merely stale before; it is now actively wrong, and it is the line an operator reads mid-incident. Every occurrence now describes the real path: push a branch, open a PR, merge once the gate is green -- that merge is the deploy. 35 files shared one identical block; flux-reconcile.md, README.md and plex-claim.md each said it their own way and were corrected individually. plex-claim.md is rewritten around the delivery loop and records that THE SERVER IS NOW CLAIMED (PlexOnlineToken present in /config), so PLEX_CLAIM is a permanent no-op and the page only applies after a /config wipe. Adds infra/plex/claim-ship.sh, which drives branch -> commit -> push -> PR -> gate -> merge -> reconcile -> pod roll -> verdict with a stopwatch. Three steps are easy to lose under time pressure and two are SILENT when skipped: --with-source (without it the Kustomization applies the previously-fetched revision), the mandatory rollout restart (only the ciphertext changes, so the pod template is byte-identical and nothing restarts itself), and the feat/ branch prefix (act_runner capacity is 1, and a prefix inside gate.yml's push trigger fires a redundant run that serialises ahead of the PR run). Drops the "~4-minute TTL" the page asserted in four places. It was uncited, and upstream pms-docker documents no expiry at all. The countdown on plex.tv/claim is the authority. Measured loop: ~2m45s. DECISIONS-LOG carries the PM handoff: both halves of the 2026-08-31 CI claim were false, the stale-.runner root cause, the four-deep Flux dependency cascade, and the correction that a skipped Gitea job reports success rather than hanging. Co-Authored-By: Claude Opus 5 (1M context) <[email protected]>
172 lines
9.7 KiB
Markdown
172 lines
9.7 KiB
Markdown
# keycloak-db — Keycloak's PostgreSQL is unavailable
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**Alert:** `KeycloakDatabaseDown` (critical, 5m)
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**File:** `platform/monitoring/alerts.yaml`, group `platform-health.identity`
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**Expression:**
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```
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max(kube_pod_status_ready{namespace="keycloak", pod=~"keycloak-db-.*", condition="true"}) == 0
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or absent(kube_pod_status_ready{namespace="keycloak", pod=~"keycloak-db-.*"})
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```
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## What this means here
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No ready `keycloak-db-*` pod for five minutes. `keycloak-db` is a **CloudNativePG Cluster** with
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**3 instances** on Longhorn (3 replicas each), and it is the database the IdP cannot live without. The
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`pod=~"keycloak-db-.*"` scoping matters for the same reason as in `/runbooks/keycloak-down`: the
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namespace also holds the Keycloak server and operator pods, and an unscoped `max()` would be masked by
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those.
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**Blast radius is the whole platform's identity:** Keycloak fails → kubectl OIDC, Grafana, Headlamp,
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Gitea and forward-auth all fail. The certificate-based kubeconfig is an independent break-glass path and
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still works. This page is deliberately served **without** forward-auth so it stays readable during
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exactly this outage.
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## The HA properties you are relying on, and why they are set the way they are
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- **`instances: 3`.** All three CNPG Clusters used to run `instances: 1`, and all three primaries had
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drifted onto one node — **on 2026-09-07 that node took SSO, Nextcloud and Semaphore down together.**
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Scale-out to 3 is what gives you a standby to fail over to.
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- **`podAntiAffinityType: required`**, not CNPG's default `preferred`. `preferred` is a scheduler
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*hint* and on the path that matters — recreating an instance after node loss — it co-locates.
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Recorded conclusion: *"`preferred` is how a 3-instance cluster decays back into the single-node
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failure domain."* The accepted cost is that an instance stays **Pending** until a node returns.
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- **`primaryUpdateMethod: switchover`.** The CRD default is `restart`, which is a delete-and-recreate of
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the **primary** — tens of seconds with no Postgres, i.e. an SSO outage. Constraint to remember: under
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`switchover` the operator **rejects an update that changes `imageName` and a postgresql parameter in
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the same reconcile**.
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- **Synchronous replication `method: any`, `number: 1`, `dataDurability: preferred` — never `required`.**
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`required` is a strict quorum: with fewer than `number` healthy standbys, **writes BLOCK**. On this
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database one degraded standby (a node reboot, a Longhorn rebuild, a Cilium restart) would become a
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total write outage. `dataDurability` is only honoured while `standbyNamesPre/Post` are unset.
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**And the thing that is easy to get wrong:** *"Standbys replicate corruption and deletions faithfully;
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only the Barman archive is a backup."* Three ready replicas are not a recovery plan.
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## Running the commands in this runbook
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`kubectl` does not work on the operator workstation. The toolchain lives only in the pinned dev
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container, and the host's `k3s-oidc` context hangs on a browser prompt once its token expires —
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that hang is not the cluster being down. Every command below runs as:
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infra/devcontainer/dev.sh run bash -c 'kubectl --context k3s-prod get nodes'
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Always pass `--context k3s-prod` explicitly. `dev.sh` merges BOTH clusters into one kubeconfig and
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picks a current-context per invocation, and **that default has already changed once** — it was k3s-dev
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until dev was decommissioned on 2026-09-13, and is k3s-prod now. A command that names its context means
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the same thing next month as it does today; one that relies on the default does not, and the failure is
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silent (it answers confidently about the other cluster). `CLUSTER=prod infra/devcontainer/dev.sh run
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kubectl ...` selects it explicitly, and every invocation prints a banner naming the cluster it is about
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to talk to — read it. Do not run two `dev.sh` invocations at once; they share one container and
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interfere.
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USE FULLY-QUALIFIED RESOURCE NAMES, ALWAYS. Three CRDs on this cluster register the kind `Backup`:
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`longhorn.io/v1beta2`, `postgresql.cnpg.io/v1` and `velero.io/v1`. The bare short name resolves to
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Longhorn's, which holds zero objects — so `kubectl get backup -A` prints **"No resources found"** on
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a cluster holding 6 Velero backups and 27 CNPG backups. Verified on prod 2026-09-13. Reading that as
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"the backups are gone" and acting on it turns a false negative into real data loss. Write
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`backups.velero.io`, `backups.postgresql.cnpg.io`, `clusters.postgresql.cnpg.io`,
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`settings.longhorn.io`, `volumes.longhorn.io`, `nodes.longhorn.io`.
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Mutating kubectl (`apply`, `patch`, `annotate`, `rollout`) and `flux reconcile` are blocked for
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agents here: every durable change goes through git. **`main` is a protected branch — a direct push
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is rejected.** A change lands by pushing a branch, opening a PR, and merging it once the gate is
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green; that merge is the deploy. Where this runbook gives a mutating command it is for an operator,
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and it says so.
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## First commands
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The Cluster's own verdict first — fully-qualified, because `cluster` is an ambiguous short name:
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```
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infra/devcontainer/dev.sh run bash -c \
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'kubectl --context k3s-prod get clusters.postgresql.cnpg.io -A \
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-o custom-columns=NS:.metadata.namespace,NAME:.metadata.name,INSTANCES:.status.instances,READY:.status.readyInstances,PRIMARY:.status.currentPrimary,PHASE:.status.phase'
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```
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Where the instances are, and whether they are all on one node (the 2026-09-07 defect):
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```
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infra/devcontainer/dev.sh run bash -c \
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'kubectl --context k3s-prod -n keycloak get pods -l cnpg.io/cluster=keycloak-db -o wide'
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```
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Why a pod is not ready:
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```
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infra/devcontainer/dev.sh run bash -c \
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'kubectl --context k3s-prod -n keycloak describe pod keycloak-db-2 | sed -n "/Events:/,\$p"; echo ====; \
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kubectl --context k3s-prod -n keycloak logs keycloak-db-2 -c postgres --tail=80 2>&1 | tail -40'
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```
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The conditions that matter for recoverability — check these **before** any recovery action:
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```
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infra/devcontainer/dev.sh run bash -c \
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'kubectl --context k3s-prod get clusters.postgresql.cnpg.io -n keycloak keycloak-db \
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-o custom-columns=ARCHIVING:.status.conditions[?\(@.type==\"ContinuousArchiving\"\)].status,LASTBACKUP:.status.conditions[?\(@.type==\"LastBackupSucceeded\"\)].status,FIRSTPITR:.status.firstRecoverabilityPoint'
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```
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```
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infra/devcontainer/dev.sh run bash -c \
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'kubectl --context k3s-prod get backups.postgresql.cnpg.io -n keycloak'
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```
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`kubectl get backup -A` prints "No resources found" here even with 27 CNPG backups present — three CRDs
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register the kind `Backup` and the short name resolves to Longhorn's, which has none. Never decide
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anything from the short name.
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Storage underneath:
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```
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infra/devcontainer/dev.sh run bash -c \
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'kubectl --context k3s-prod -n keycloak get pvc; \
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kubectl --context k3s-prod -n longhorn-system get volumes.longhorn.io -o custom-columns=NAME:.metadata.name,ROBUST:.status.robustness | grep -v healthy'
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```
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## Likely causes, most likely first
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### 1. A node is down or was rebooted
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The instances live on Longhorn with hard anti-affinity, so a node loss takes one instance. With
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`instances: 3` the cluster should survive it and promote; with `podAntiAffinityType: required` the lost
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instance stays **Pending** until a node returns, which is expected and accepted. Go to
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`/runbooks/node-down`.
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### 2. The data PVC filled up
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The most dangerous cause, because the mechanism is a *backup* fault presenting as a *storage* failure.
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With `archive_mode=on` and a failing `archive_command`, Postgres **refuses to recycle** unarchived WAL;
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`pg_wal` shares the data PVC on every Cluster here (no `walStorage:` configured) and grows until the
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volume is full and the postmaster **PANICs**. Measured on this very database: 17 unarchived segments /
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~268 MiB on a 5 GiB PVC, growing ~6.8 MiB/h — about 29 days from 93% free to dead. Go to
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`/runbooks/cnpg-archiving` and `/runbooks/pvc-capacity`. **Never delete WAL by hand.**
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### 3. A Longhorn volume is degraded or faulted
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`/runbooks/longhorn-degraded`, `/runbooks/longhorn-faulted`.
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### 4. An upgrade is stuck mid-switchover
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Signature: the operator refusing an update that changes `imageName` and a postgresql parameter together.
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Split the change in git. See `/runbooks/update-rollback`.
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### 5. The database is up and Keycloak still fails
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Then read `/runbooks/keycloak-down` and, more likely, `/runbooks/keycloak-client-secrets` — the
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2026-09-06 lockout had all 12 OIDC clients holding literal placeholder secrets behind an entirely green
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cluster.
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## When to escalate or stop
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- **Escalate immediately.** This is SSO's foundation; a 5m `for` on a `critical` is already generous.
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- **Never change `dataDurability` to `required`** while trying to "make replication safer" — it converts
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one degraded standby into a total write outage on the SSO database.
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- **Do not delete a CNPG pod or PVC to force a rebuild.** The operator manages instance lifecycle;
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deleting a PVC destroys that instance's data and, if it is the primary, may lose transactions that the
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archive does not have.
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- **Do not attempt a restore before checking `firstRecoverabilityPoint` and `ContinuousArchiving`.** Prod
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ran 38+ hours from bootstrap with `ContinuousArchiving=False` and `firstRecoverabilityPoint: null` on
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all three Clusters and nothing said so. Know what you actually have before you destroy what you have.
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- **Standbys are not backups.** Recovery is from the Barman archive in R2 (`CNPG_BACKUP_PATH =
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s3://k3s-prod-backup/barman`, 30d retention), which is an operator operation.
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---
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Source of truth: `runbooks/keycloak-db.md`. Index: `/runbooks/`
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Records: commits `f338e91` (instances 3), `e8d8601` (required anti-affinity + switchover), `cac413e`
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(sync replication, `dataDurability: preferred`); `platform/cnpg/alerts.yaml` header (the 2026-09-06
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archiving incident and the measured WAL fill rate).
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